Kaylee Smith
Mangement
Chickasha,OK
Summary
Results-driven professional prepared for leadership roles in operational management. Successfully streamlined processes and facilitated continuous improvement initiatives. Emphasizes team collaboration and adaptability to meet organizational objectives. Known for excellent leadership, strategic thinking, and problem-solving skills.
Overview
7
7
years of professional experience
15
15
years of post-secondary education
Work History
Zone Lead
Spar Merchandising
Chickasha, OK
10.2019 - 01.2025
- Increased employee retention rates by creating a supportive work environment and promoting professional development opportunities.
- Ensured adherence to company policies and procedures by consistently enforcing rules and regulations within the zone area.
- Established effective communication channels between team members and leadership, fostering transparency and accountability.
- Developed comprehensive training programs to ensure consistent knowledge levels across the team.
- Implemented safety protocols, reducing workplace accidents and ensuring compliance with regulatory standards.
- Enhanced customer satisfaction through timely resolution of issues and proactive communication.
- Contributed towards cost reduction efforts by identifying areas of inefficiency within workflows or resources usage patterns.
- Collaborated with other Zone Leads in regional meetings to share best practices and industry trends that impact business operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed approximately 100 incoming calls and emails per day
Zone Support
Spar Marketing
Chickasha, OK
10.2017 - 10.2019
- Maintained strict adherence to safety protocols while operating hone equipment, reducing workplace accidents.
- Documented daily activities, including machine settings used, productivity levels achieved, and any discrepancies observed during the shift, facilitating accurate record-keeping practices.
- Assisted in the training of new employees on proper hone machine operation techniques, contributing to a well-functioning team dynamic.
- Collaborated with team members to achieve project deadlines on time.
- Managed approximately 60 incoming calls and emails per day
Education
High School Diploma -
V.Sue Cleveland High School
Rio Rancho, NM 08.2010 - 06.2025
Skills
Team management
Innovation skills
Motivational leadership
Teamwork
Problem-solving
Friendly and helpful
Time management
Complaint handling
Problem-solving abilities
Team leadership
Honest and dependable
Team supervision
Creative thinking
Decision-making
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved complaints which led to overall success.
Timeline
Zone Lead
Spar Merchandising
10.2019 - 01.2025
Zone Support
Spar Marketing
10.2017 - 10.2019
High School Diploma -
V.Sue Cleveland High School
08.2010 - 06.2025
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