Kaylee Smythe

Ball State University

05.2022 - 05.2025

Organized private and public events on campus for college community.
Supported campus events to increase student engagement and promote campus-wide initiatives.
Facilitated connections between new students and current campus community members through campus events.
Assisted in managing Ball State Bound social media account (12.1k followers), including creating and sharing content to engage perspective students
Provided tours for prospective and incoming students and families, sharing information on campus life, curriculum, student activities and social and on campus events.
Responsible for communications with current, transfer and international students to address questions and concerns.
Originally hired as a tour guide and was later promoted to a desk staff position for the Ball State Welcome Center 1 year later.
Collaborated with student and faculty teams to develop strategies for student outreach.
Improved communication channels between students, faculty, and staff by maintaining up-to-date information displays throughout campus buildings and online websites.
Supported prospective students during their decision-making process by sharing personal experiences as a Campus Ambassador at open houses and admission events.
Utilized websites and social media to promote campus life, events and opportunities.

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