Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Stering

Ellenboro,WA

Summary

Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Overview

14
14
years of professional experience

Work History

Office Assistant

Clearview Wellness Center
Snohmish, WA
07.2013 - 08.2024
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Maintained an organized filing system of paper documents and electronic files.
  • Maintained confidentiality of sensitive information and documents.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Answered and directed phone calls to appropriate staff members.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Customer Service Representative

Sono Bello
Bellevue, WA
01.2011 - 06.2013
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed effective working relationships with team members across multiple departments.
  • Attended regular training sessions on updates and changes within the industry or organization.
  • Participated in daily huddles with team members in order to discuss common goals and objectives.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Maintained records of customer interactions, transactions, comments, and complaints.
  • Assisted customers with navigating the company's website to locate desired information or items for purchase.

Education

GED -

Cascade High School
Everett, WA
06-2006

Some College (No Degree) - Entrepreneurial Studies

Everett Community College
Everett, WA

Skills

  • Database Management
  • Scheduling
  • Data Entry
  • Inventory Management
  • Expense Reporting
  • Proofreading
  • Call handling
  • Office Administration
  • Business Writing
  • Mail handling
  • Customer Service
  • Administrative Support
  • File Maintenance
  • Clerical Support
  • Business Administration
  • Strong Problem Solver
  • Mail distribution
  • Filing and data archiving
  • Prioritizing Work
  • File Organization
  • Professional and mature
  • Schedule Management
  • Strategic Planning

Timeline

Office Assistant

Clearview Wellness Center
07.2013 - 08.2024

Customer Service Representative

Sono Bello
01.2011 - 06.2013

GED -

Cascade High School

Some College (No Degree) - Entrepreneurial Studies

Everett Community College
Kaylee Stering