Kaylee Stewart
Alto,NM
Summary
Customer-focused professional with 8 years of customer service excellence in fast-paced environments. Proven ability to ensure safety and work through resolving conflicts with compassion. Adept at teamwork, providing exceptional hospitality, and adapting to dynamic situations. Passionate about creating positive experiences for everyone I connect with across the world, and seeking to contribute my skills to an airline that values safety, connection, and hospitality every step of the way.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Elementary School Substitute Teacher
Ruidoso Municipal Schools
12.2025 - Current
- Manage classroom environments, fostering student engagement and learning.
- Adapt instructional strategies to accommodate varied learning styles and individual student needs.
- Maintain behavior management techniques to promote a positive and respectful classroom atmosphere.
Retail Sales Associate
Michelle's Ruidoso
09.2024 - 12.2025
- Trained new staff on customer service protocols and operational procedures for improved team performance.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Processed transactions efficiently using point-of-sale (POS) systems, ensuring accurate sales reporting.
Lead Oral Surgery Assistant
Halo Dental
05.2023 - 08.2024
- Prepared surgical instruments and maintained a sterile environment for optimal safety.
- Assisted oral surgeons during procedures, ensuring smooth workflow and patient comfort.
- Communicated clearly to patients on pre/post-operative care to ensure patient safety during healing.
Nannying
01.2019 - 01.2024
- Child psychology knowledge
- Multitasking
- Educational Activities and crafts
- Housekeeping duties
- Caretaker
Hostess
Kansas City BBQ (Top Gun Bar)
01.2021 - 01.2022
- Seating layouts
- Restaurant tour guide
- Food running/bussing
Customer Service Representative
Wasatch Peak Credit Union
06.2020 - 11.2020
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Hostess
The Sonora Grill
01.2018 - 01.2020
- Greeted and seated guests, ensuring an inviting atmosphere and prompt service.
- Monitored dining area for guest satisfaction, addressing concerns proactively.
- Coordinated with kitchen staff to accommodate special requests and dietary restrictions.
- Trained new hostesses on customer service standards and operational procedures.
Education
High School Diploma -
Weber High School
Ogden01-2020
Skills
- Clear Communication
- Customer service
- Conflict de-escalation
- Public speaking
- Understanding of Cultural Awareness
- Effective communication
- Fast learner, team player
- Friendly, approachable, and flexible
- Cultural awareness
- Specialized Hospitality expertise
Certification
Food handlers permit
Timeline
Elementary School Substitute Teacher
Ruidoso Municipal Schools
12.2025 - Current
Retail Sales Associate
Michelle's Ruidoso
09.2024 - 12.2025
Lead Oral Surgery Assistant
Halo Dental
05.2023 - 08.2024
Hostess
Kansas City BBQ (Top Gun Bar)
01.2021 - 01.2022
Customer Service Representative
Wasatch Peak Credit Union
06.2020 - 11.2020
Nannying
01.2019 - 01.2024
Hostess
The Sonora Grill
01.2018 - 01.2020
High School Diploma -
Weber High School