Kaylee Talbott
Tulsa
Summary
Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Dash Logistics
Tulsa, OK
09.2021 - Current
- Delivered packages efficiently while adhering to strict timelines and safety protocols.
- Managed daily route planning to optimize delivery schedules and minimize delays.
- Assisted in training new drivers on operational procedures and safety standards.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Collaborated with dispatch team to address customer inquiries and resolve issues promptly.
- Implemented process improvements that enhanced delivery efficiency and customer satisfaction.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Personal Shopper
Walmart
Broken Arrow, OK
08.2020 - 12.2020
- Managed inventory selection to ensure availability of popular products for customers.
- Developed personalized shopping experiences by understanding customer preferences and needs.
Clerk
QuikTrip
Tulsa, OK
05.2019 - 08.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and organization.
- Assisted in training new staff on operational procedures and customer service standards.
- Resolved customer inquiries promptly to enhance satisfaction and loyalty.
- Collaborated with team members to optimize store operations during peak hours.
To-Go Cashier, QA
Chili’s
Broken Arrow, OK
06.2018 - 09.2019
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash register operations, ensuring proper cash handling and balancing at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on operational procedures and customer interaction protocols to enhance team performance.
Hostess
Hideaway
Broken Arrow, OK
08.2016 - 05.2018
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Coordinated with kitchen staff to ensure timely food delivery and service quality.
- Trained new host staff on protocols, enhancing team efficiency and service standards.
- Conducted waitlist management, improving table turnover rates during peak hours.
- Assisted in maintaining cleanliness and organization of front-of-house areas for optimal guest experience.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05-2018
Bachelor of Science - Nursing
Rogers State University
Claremore, OK05-2028
Skills
- Hospitality
- Positive attitude
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Cashier
- Merchandising
- Over the road (OTR) driving
- Heavy lifting
- Kitchen Experience
- Busser
- Food Safety
- Front desk
- Food Service
- Outdoor work
- Cash handling
- Customer service
- Time management
- POS
- Organizational skills
Certification
- Food Handler Certification
- CPR Certification
- Driver's License
Languages
English
Timeline
Delivery Driver
Dash Logistics
09.2021 - Current
Personal Shopper
Walmart
08.2020 - 12.2020
Clerk
QuikTrip
05.2019 - 08.2020
To-Go Cashier, QA
Chili’s
06.2018 - 09.2019
Hostess
Hideaway
08.2016 - 05.2018
High School Diploma -
Broken Arrow High School
Bachelor of Science - Nursing
Rogers State University
Additional Information
Authorized to work in the US for any employer