Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaylee Taylor

Holly Springs,NC

Summary

Dedicated professional with strong relationship-building and time management skills in fast-paced restaurant environments. Excels at managing tables of all sizes with accuracy and exceptional service skills. Committed to meeting customer needs, ensuring satisfaction, and fostering long-term loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/Bartender Shift Manager

J&S New York Pizza
Apex, NC
04.2018 - Current
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Calculated charges, issued table checks and collected payments from customers
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Directed recruitment, hiring, and training of new staff members.
  • Analyzed market trends and competitor activity to inform business strategy.

Sales Advisor

Best Buy
Greenville, NC
10.2020 - 08.2023
  • Provided customers with information on products and services available.
  • Demonstrated product features and benefits to potential customers.
  • Developed relationships with new and existing clients through contact management systems.
  • Assisted in the preparation of promotional materials and displays.
  • Attended trade shows and industry events to promote products and services.
  • Followed up with customers post-sale for feedback on product satisfaction.
  • Participated in team brainstorming sessions to develop new ideas for promotions.
  • Managed inventory levels by tracking stock availability and coordinating restocking efforts.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Reset store displays for special events and seasonal merchandise changes.
  • Recruited, hired and trained new hires to optimize profitability.

Childcare Specialist

Giggles Daycare
Cary, NC
12.2019 - 08.2020
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Create developmentally appropriate lesson plans
  • Promoted well-planned classroom lessons, games and outside activities.
  • Secured indoor and outdoor premises to protect children under care.
  • Delivered direct, supervised care to groups of children between ages 1 and 12.
  • Maintained organized and clean classroom and work areas.
  • Kept children safe and secure at all times.

Education

Associate of Arts - Psychology

Pitt Community College
Winterville, NC
12-2023

Bachelor of Science - Communications

East Carolina University
Greenville, NC

Skills

  • Behavior Management Strategies
  • Engaging Age-Specific Activities
  • Sanitation Knowledge
  • Team Leadership
  • Effective Problem Solving
  • Customer Engagement
  • Administrative Assistance
  • Detail-Oriented Organization
  • Collaborative Team Player
  • Time Management
  • Efficient Learning Ability

Certification

  • First Aid/CPR 2019-2021
  • ServSafe

Timeline

Sales Advisor

Best Buy
10.2020 - 08.2023

Childcare Specialist

Giggles Daycare
12.2019 - 08.2020

Server/Bartender Shift Manager

J&S New York Pizza
04.2018 - Current

Associate of Arts - Psychology

Pitt Community College

Bachelor of Science - Communications

East Carolina University

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Kaylee Taylor