Kaylee Thomas
Seattle
Summary
Motivated and dependable professional with 5+ years of experience in customer service and early childhood education. Strong communication, organization, and multitasking skills developed in fast-paced environments. Comfortable supporting daily operations, working with a team, and providing positive interactions with customers and families. Seeking to transition into office, administrative, or coordination-based roles where I can continue to grow and contribute in a professional environment.
Overview
6
6
years of professional experience
Work History
Server Trainer / Host
Darden Restaurants, Inc | Olive Garden
Chambersburg
09.2025 - Current
- Developed and conducted training for new employees on company procedures and service standards.
- Supported management in effective onboarding of new staff, enhancing team integration.
- Facilitated positive customer interactions, ensuring satisfaction and loyalty.
- Resolved customer concerns with efficiency.
- Demonstrated reliability and time-management in a fast-paced environment.
- Demonstrated proper use of point-of-sale systems for order processing.
Preschool Teacher
Safari Adventures
Chambersburg
06.2020 - 11.2025
- Developed and implemented daily lesson plans to support learning and development
- Managed and supervised classrooms of multiple children, ensuring a safe, structured, and engaging environment
- Communicated regularly with parents regarding progress, behavior, and individual needs
- Addressed behavioral challenges and resolved conflicts calmly and professionally, promoting positive classroom dynamics
- Collaborated with staff to support daily operations and maintain an organized environment
- Maintained detailed records, schedules, and classroom documentation
- Assisted management with administrative and operational tasks, including scheduling, organization, and maintaining compliance with policies
Education
Some College (No Degree) - Early Childhood Education
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Scheduling, Coordination & Time Management
- Organization & Attention to Detail
- Communication (Written & Verbal)
- Adaptability & Professional Flexibility
- Microsoft Office (Word, Excel, Outlook)
- Customer Service & Client Relations
- Problem Solving & Conflict Resolution
- Team Collaboration
Timeline
Server Trainer / Host
Darden Restaurants, Inc | Olive Garden
09.2025 - Current
Preschool Teacher
Safari Adventures
06.2020 - 11.2025
Some College (No Degree) - Early Childhood Education
Shippensburg University of Pennsylvania