Kaylee Thompson
Riverside,CA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
17
17
years of professional experience
Work History
Peer Support Specialist
Telecare Corporation
Riverside, CA
10.2022 - Current
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Educated clients on available community resources that could enhance their quality of life.
- Coordinated referrals for additional services as needed based on client needs.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Actively listened and responded empathetically when interacting with clients.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
Warehouse Worker
Rite staff
Corona, CA
01.2018 - 06.2019
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Administrative Assistant
Amrapor oversees
Corona, CA
10.2017 - 12.2017
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Monitored progress on projects assigned by upper management.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Office Administrative Assistant
ABR Mortgage INC
Riverside, CA
02.2008 - 04.2012
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Provided support to other departments by completing clerical tasks as needed.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Set up new hire paperwork according to company standards.
- Updated contact lists regularly with current employee information.
- Responded promptly to customer inquiries via email or phone.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Drafted professional business documents for various managers and executives.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
MEDI-CAL Peer Support - Medi-Cal Peer Support
CALMSH
Riverside04-2024
Peer Certification - Peer Support
RI International
02-2020
GED -
San Bernardino Adult School
San Bernardino, CA06-2006
Skills
- Office inventory management
- Telephone Etiquette
- Expense Tracking
- Attention to Detail
- File Organization
- Appointment Scheduling
- Workload Management
- Documentation and Recordkeeping
- Office Equipment Maintenance
- Office Administration
- Time Management
- Team Collaboration
- Microsoft Excel
Timeline
Peer Support Specialist
Telecare Corporation
10.2022 - Current
Warehouse Worker
Rite staff
01.2018 - 06.2019
Administrative Assistant
Amrapor oversees
10.2017 - 12.2017
Office Administrative Assistant
ABR Mortgage INC
02.2008 - 04.2012
MEDI-CAL Peer Support - Medi-Cal Peer Support
CALMSH
Peer Certification - Peer Support
RI International
GED -
San Bernardino Adult School
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