Kaylee Vance
Richmond,TX
Summary
Skilled Dental Assistant with over 7 years of experience in fast-paced dental offices. Accurate when preparing equipment and materials for treatment, taking x-rays, and educating patients. Clear communicator driven to produce ideal patient outcomes. Friendly, and Knowledgeable, building strong relationships with patients and providing quality support during dental procedures, Working well with all personality types when interacting with patients and staff. Versatile Receptionist that brings valuable experience in administrative roles. Offers front desk support. Experience with office equipment and spreadsheet tracking along with microsoft word, excel, and powerpoint. Excellent work ethic with a positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Focused on providing professional service and support to every office visitor and caller.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Greatwood Family Dental
Richmond, TX
11.2022 - 06.2024
- Monitored and recorded patient vital signs, including temperature, pulse rate, blood pressure
- Performed routine laboratory functions, including taking alginate and Digital impressions using Itero scans
- Fabricated custom impression trays from alginate impressions or stone casts when necessary
- Sterilized instruments and equipment in accordance with established protocols
- Prepared trays of instruments for dental procedures
- Assisted dentist in the administration of local anesthetics and nitrous oxide sedation
- Documented all treatment plans in patient records according to office standards
- Managed the front desk operations by answering phones, scheduling appointments and verifying insurance information
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns
- Took intraoral radiographs,Panoramic, CBCTs, and Ceph imaging using digital X-ray equipment
Registered Dental Assistant
Mill Forest Dental
Webster, TX
05.2020 - 08.2022
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment
- Gathered medical information, dental health history and vitals from patients
- Scheduled cleanings and dental appointments for patients using appointment software
- Maintained master calendar and scheduled new appointments based on provider availability
- Instructed patients on postoperative care to protect dental work and promote healing
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns
- Laid out dental instruments and equipment before procedures
- Educated patients on treatment procedures and post-procedure home care.
Receptionist
Clear Lake Modern Dentistry And Orthodontics
Webster, TX
10.2019 - 03.2020
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Maintained daily calendars, set appointments with clients and planned daily office events
- Processed payments and updated accounts to reflect balance changes
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Answered phone calls, provided information to callers and connected callers to appropriate people
- Handled payment processing and provided customers with receipts and proper bills and change.
Dental Assistant
Children's Dentistry of San Diego
San Diego, CA
06.2018 - 10.2019
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
- Prepared patients by explaining scheduled treatments and potential side effects
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration
- Documented patient records with procedures performed and added notes taken to charts
- Checked with participants throughout procedures to help alleviate anxiety
- Assisted dentist during examinations by retracting patient's cheeks and tongue
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Head Service Cashier
Momentum Volkswagen Of Clear Lake
Houston, TX
02.2016 - 10.2017
- Helped customers find specific products, answered questions and offered product advice
- Processed payments promptly for customers to exceed productivity standards
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Learned roles of other departments to provide coverage and keep store operational
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply
- Processed refunds for worn, damaged and broken merchandise
- Tracked company inventories, moved excess stock and arranged products to improve sales
- Greeted customers promptly and responded to questions
- Maintained work area and kept cash drawer organized
- Counted and balanced cashier drawers
- Complied with cash handling procedures to meet regional cashier variance policy
- Built and maintained productive relationships with employees
- Answered phone calls to assist customers with questions and orders.
Education
Dental Assisting/Assistant -
UT Health San Antonio
11.2019
Dental Assisting/Assistant -
San Diego Dental Careers
06.2018
High School Diploma -
Clear Brook High School
06.2013
Skills
- Patient schedule management
- Dental staff support
- Treatment room setup
- Patient counseling
- Taking X-rays
- Sterilization techniques
- Patient records gathering
- Electronic Charting
- Dental Hygiene Assisting
- Exam room setups
- Credit and cash transactions
- Returns and exchanges
- Product recommendations
- Issue resolution
- Customer assistance
- Office equipment operations
- Organization and efficiency
- Tech-savvy
- Multi-line telephone skills
- Multitasking and prioritization
- Service-oriented mindset
- Four-handed procedures
Certification
- Certified Dental Assistant in State of California
- Registered Dental Assistant in State of Texas
- CPR certified by American Heart Association
References
References available upon request.
Timeline
Registered Dental Assistant
Greatwood Family Dental
11.2022 - 06.2024
Registered Dental Assistant
Mill Forest Dental
05.2020 - 08.2022
Receptionist
Clear Lake Modern Dentistry And Orthodontics
10.2019 - 03.2020
Dental Assistant
Children's Dentistry of San Diego
06.2018 - 10.2019
Head Service Cashier
Momentum Volkswagen Of Clear Lake
02.2016 - 10.2017
Dental Assisting/Assistant -
UT Health San Antonio
Dental Assisting/Assistant -
San Diego Dental Careers
High School Diploma -
Clear Brook High School
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