Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Costa Vida
11.2018 - Current
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Front Desk Receptionist
Willow Creek Inn
08.2021 - 09.2022
Enhanced customer satisfaction by providing efficient and professional front desk services.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Streamlined office operations for improved productivity with effective organization and communication skills.