Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Kaylee Vega

Simi Valley,CA

Summary

Motivated and detail-oriented individual with extensive experience in fast-paced customer service and retail environments. Skilled in handling high-volume transactions, maintaining workplace organization, and delivering exceptional customer experiences. As a team-oriented individual with leadership experience, I consistently exceed performance goals and deliver outstanding service. Fluent in both English and Spanish, I am pursuing a degree in Human Medicine, which enhances my ability to work under pressure and pay attention to detail. Committed to continuous improvement and recognized for reliability, efficiency, and a positive attitude.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
Simi Valley, US
01.2024 - 04.2024
  • Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
  • Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
  • Maintained cleanliness and organization of work area, adhering to health and safety regulations
  • Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
  • Collaborated with team members to ensure smooth operations during peak hours
  • Operated cash register system accurately, handling transactions with precision
  • Contributed to maintaining inventory levels by restocking supplies as needed throughout shifts
  • Maintained knowledge of menu items, promotions, and special offers to provide accurate information to customers
  • Received recognition for consistently providing excellent customer service
  • Maintained a clean dining area by regularly clearing tables, cleaning spills, and sanitizing surfaces
  • Adhered to all company policies regarding uniform appearance and personal hygiene standards
  • Worked collaboratively with colleagues to achieve daily sales targets and goals

Cashier/Customer Service

Smart & Final
Simi Valley, US
11.2022 - 04.2023
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
  • Assisted in inventory management by monitoring stock levels at the checkout counter
  • Trained new employees on operating cash registers effectively
  • Performed opening/closing duties including counting money in the register before/after shifts
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers

Retail Associate

Ross Dress For Less
Simi Valley, US
12.2021 - 03.2022
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
  • Assisted in training new retail associates on company policies, procedures, and customer service standards
  • Consistently met or exceeded monthly sales targets by utilizing persuasive selling skills
  • Collaborated with team members to create a positive work environment focused on delivering exceptional customer service
  • Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
  • Participated in store merchandising activities such as setting up displays or arranging promotional signage

Education

Medicine -

Universidad Nacional Mayor De San Marcos
11-2028

Skills

  • Customer service
  • Organizational skills
  • Cash handling
  • Money management
  • Leadership
  • Food safety
  • Cleaning experience
  • Food service
  • Food handling
  • Taking orders
  • Line efficiency
  • Safe food handling
  • Cleaning and sanitizing
  • Inventory restocking
  • Problem-solving
  • Quality assurance
  • Food running
  • Flexible schedule
  • Time management

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Professional
Spanish
Professional

Timeline

Crew Member

McDonald's
01.2024 - 04.2024

Cashier/Customer Service

Smart & Final
11.2022 - 04.2023

Retail Associate

Ross Dress For Less
12.2021 - 03.2022

Medicine -

Universidad Nacional Mayor De San Marcos

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Kaylee Vega