Summary
Overview
Work History
Education
Skills
Websites
Awards
Certification
Timeline
Generic

Kaylee Vidro

West Haven,CT

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Outstanding multitasker with in-depth knowledge of travel planning software. Smart individual with combined organizational skills and polished customer service style.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Hazell Nut Cafe
01.2024 - 05.2024
  • Oversaw the daily operations of the cafe to ensure that it runs smoothly, efficiently, and profitably
  • Developed a menu based on market trends, and setting prices that balance profitability with affordability.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Head Teacher Assistant

West Haven
08.2022 - 01.2024
  • Participated in professional development opportunities, workshops, or training sessions to enhance knowledge and skills
  • Assisted the teacher in preparing instructional materials, setting up classroom activities, and organizing the learning environment to facilitate effective teaching and learning.
  • Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.

Mindfulness Coordinator

Saturday Success Academy
11.2022 - Current
  • Provided training and education on mindfulness techniques and practices to children between the ages of 5-9
  • Designed and developing mindfulness programs tailored to the needs and objectives of the organization or community
  • Ensuring that mindfulness programs adhere to ethical guidelines and standards of practice, respecting the diverse backgrounds, beliefs, and preferences of participants.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.

Facilitator

Fun Club
04.2023 - 04.2023
  • Collaborated with camp staff to plan, organize, and facilitate a diverse range of activities and programs suitable for the age group and interests of campers
  • Provided clear instructions, demonstrations, and guidance to campers during activities to ensure their safety and help them develop new skills, confidence, and teamwork abilities.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.

Facilitator

Camp Farnam
07.2022 - 08.2023
  • Oversaw the safety and well-being of 25 campers at all times, including during activities, meals, and free time
  • Provided instruction and guidance to campers to help them develop new skills, gain confidence, and foster personal growth
  • Worked closely with other camp staff members, including counselors, activity leaders, and support staff, to coordinate schedules, plan activities, and address camper needs effectively.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.

Sales Associate

H&M
09.2021 - Current


  • Participated in ongoing training sessions to stay updated on product knowledge, sales techniques, and company policies and procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelors - Hospitality: Hotel and Resort Management

University of New Haven
09.2024

High School Diploma -

West Haven High
05.2021

Skills

Leadership

Team-Building

Communication

Multitask

Customer Service

Adaptability

Problem Solving

Creativity

Staff Training and Development

Project Management

Workshop coordination

Early Childhood Education

Websites

Awards

  • Diplomat for Hospitality field in March 2023
  • Recipient of the Jeffery P. Hazell Leadership Award from University of New Haven, Pompea College of Business

Certification

  • Food Protection Manager Certification ServSafe 2023 October
  • TIPS Certfied

Timeline

Manager

Hazell Nut Cafe
01.2024 - 05.2024

Facilitator

Fun Club
04.2023 - 04.2023

Mindfulness Coordinator

Saturday Success Academy
11.2022 - Current

Head Teacher Assistant

West Haven
08.2022 - 01.2024

Facilitator

Camp Farnam
07.2022 - 08.2023

Sales Associate

H&M
09.2021 - Current

Bachelors - Hospitality: Hotel and Resort Management

University of New Haven

High School Diploma -

West Haven High
  • Food Protection Manager Certification ServSafe 2023 October
  • TIPS Certfied
Kaylee Vidro