Kaylee Walker
Abilene,TX
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Happy Trails
Clyde , Texas
07.2024 - 08.2024
- Responded to customer inquiries via phone, email, and in person.
- Greeted customers warmly and made them feel welcome.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
House Cleaner
Self Employed Services
Breckenridge, Texas
03.2022 - 06.2024
- Maintained tidy and germ-free surroundings through organization and sanitation of kitchens, bedrooms, living rooms, and bathrooms on a regular basis.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Washed windows inside and outside as needed.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Polished metal fixtures in kitchen and bathroom areas.
- Swept patios or decks of debris or leaves with a broom or blower.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
Education
GED -
Alta Vista Adult Education
Abilene, TX03-2021
Skills
- Customer Service
- Product Recommendations
- Cash Handling
- Payment Collection
- POS Systems
- Payment Processing
- Guest Relations
- Credit and cash payments
- Front Office Support
- Conflict and issue documentation
- File Management
- Oral and written communications
- Office Management
- Housekeeping
- Administrative Skills
- Sales expertise
- Time Management
- Supply Replenishment
- Surface sanitation
- Cleaning and sanitization
- Health and safety compliance
- Basic computer skills
- Strong computer skills
- Data Entry
- Customer Relations
- Friendly, Positive Attitude
- Microsoft Office
- Microsoft Word
- Dependable and Responsible
- Flexible and Adaptable
- Attention to Detail
Timeline
Front Desk Receptionist
Happy Trails
07.2024 - 08.2024
House Cleaner
Self Employed Services
03.2022 - 06.2024
GED -
Alta Vista Adult Education
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