Kaylee Ward
Ferndale
Summary
Facilities operations professional with multi-campus experience supporting building maintenance, preventive maintenance workflows, supply tracking, vendor/technician coordination, and custodial leadership. Extensive working knowledge of all district buildings, custodial workflows, and operational needs. Known for clear communication, steady responsiveness, and consistent follow-through. Currently completing a BBA in Management & Leadership with IFMA facility management training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Custodian
Meridian School District
10.2020 - Current
- Support daily operations and building readiness across district campuses and multiple facilities.
- Identify maintenance needs, report issues, and assist with basic HVAC, plumbing, and equipment troubleshooting.
- Serve as the on-site contact for district maintenance staff and outside contractors, ensuring accurate communication and timely access for repairs.
- Track custodial supply needs and provide recommendations that prevent over-ordering and streamline product use.
- Experienced in summer readiness tasks, campus transitions, and high-volume project periods.
- Familiar with work-order communication through emails, ticket follow-up, and supervisor coordination.
- Strong willingness to learn district technical systems and required certifications, with a history of fast skill uptake.
- Provide onboarding assistance and workflow support to custodial staff across campuses.
- Maintain calm, clear communication with administrators, teachers, maintenance staff, and district leadership.
Vice President
Meridian Education Support Professionals
01.2025 - 01.2026
- Represented 30+ classified employees, supporting communication, expectations, and first-level issue resolution – including facilities-related concerns.
- Strengthened clarity and consistency in workflows and department interactions.
President
Meridian Education Support Professionals
01.2024 - 01.2025
- Represented 30+ classified employees, supporting communication, expectations, and first-level issue resolution – including facilities-related concerns.
- Strengthened clarity and consistency in workflows and department interactions.
Maintenance Helper (Seasonal)
Meridian School District
06.2020 - 08.2020
- Assisted maintenance staff with district-wide facility preparation during distance learning transitions, supporting all campuses.
Education
Bachelor of Business Administration - Management & Leadership
University of Maine at Presque Isle
01.2026
Skills
- Facility Operations
- Preventive Maintenance Support
- Contractor & Maintenance Coordination
- Multi-Campus Facility Support
- Safety & Compliance Awareness
- Inventory/Supply Tracking
- Workflow Improvement
- Staff Support & Training
- Clear, Consistent Communication
Certification
- IFMA Facility Management Coursework: Supervisory Roles in Facility Work Management; O&M; Basics of Building Systems; Intro to Facility Management; Health, Safety & Security; Technology in FM.
- Google Project Management Certificate.
- CPR/First Aid.
- Willing to obtain: WTPO1, Asbestos Worker Certification, and all district-required credentials.
Additional
- WA Driver’s License
- Reliable
- Strong Communication
- Familiar with work-order communication and preventive maintenance concepts
- Steady, supportive leadership style with strong follow-through and communication clarity
Timeline
Vice President
Meridian Education Support Professionals
01.2025 - 01.2026
President
Meridian Education Support Professionals
01.2024 - 01.2025
Custodian
Meridian School District
10.2020 - Current
Maintenance Helper (Seasonal)
Meridian School District
06.2020 - 08.2020
Bachelor of Business Administration - Management & Leadership
University of Maine at Presque Isle