Kaylee Woodruff
Escondido
Summary
Certified counselor with extensive experience in behavioral health and substance use treatment, providing client-centered case management and care coordination to support recovery and long-term stability. Skilled in assessing client needs, developing individualized treatment plans, connecting clients with community resources, and collaborating with clinical staff and support networks to ensure continuity of care. Known for strong communication, advocacy, and organizational skills, with expertise in utilization review, including preparing concurrent reviews and securing continued treatment authorization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Utilization Review Specialist/Clinical Case Manager
La Jolla Recovery
La Jolla, CA
02.2023 - 03.2026
- Completed concurrent utilization reviews with insurance providers to obtain continued authorization for clients in substance use and mental health treatment programs.
- Collaborated with clinical teams (therapists, case managers, and medical staff) to gather documentation supporting medical necessity for continued care.
- Prepared and submitted clinical reviews, progress updates, and treatment summaries to insurance companies to secure additional days of treatment.
- Monitored authorization status, review deadlines, and payer requirements to prevent disruptions in client treatment.
- Worked closely with admissions and clinical teams to ensure timely submission of reviews and continuity of care for clients.
- Provided case management services to clients in substance use and mental health treatment, supporting recovery and overall stability.
- Coordinated treatment planning and discharge planning, helping clients transition to appropriate levels of care such as sober living, outpatient treatment, and community resources.
- Assisted clients in accessing community resources, including housing, employment services, medical care, and recovery support programs.
- Maintained regular one-on-one meetings with clients to monitor progress, address barriers to recovery, and support treatment goals.
- Collaborated with therapists, medical providers, and multidisciplinary treatment teams to ensure coordinated and comprehensive client care.
- Documented client progress, case management interventions, and service coordination in Kipu.
- Educated clients on recovery resources, relapse prevention strategies, and life skills to support long-term sobriety and independence.
- Facilitated referrals and scheduled appointments for medical, psychiatric, legal, and social services as needed.
- Facilitated psychoeducational groups for clients using a structured curriculum designed to support recovery, build coping skills, and increase understanding of substance use and mental health.
Sober Living House Manager
Us In Recovery
San Marcos, CA
01.2022 - 02.2023
- Managed daily operations of a sober living residence, ensuring a safe, structured, and recovery-focused environment for residents.
- Monitored resident compliance with house rules, sobriety requirements, and program expectations, addressing issues and enforcing accountability when necessary.
- Conducted regular house meetings to review expectations, address concerns, and support residents in their recovery goals.
- Coordinated drug and alcohol screenings to maintain a sober living environment and ensure program compliance.
- Provided peer support and mentorship to residents navigating early recovery, encouraging healthy routines and relapse prevention strategies.
- Assisted residents with transition planning, including connecting them with outpatient treatment, employment resources, and community recovery supports.
- Maintained documentation of resident progress, incidents, and rule violations in accordance with housing policies.
- Communicated regularly with treatment providers, case managers, and clinical teams to support continuity of care for residents.
Education
Certified Alcohol And Drug Counselor (CADC I) -
California Consortium of Addiction Programs & Professionals
San Diego, CA10-2025
Associate of Arts -
Mira Costa College
Oceanside, CA12-2018
Skills
- Progress Notes & Clinical Documentation
- ASAM Criteria Knowledge
- Treatment Planning & Discharge Planning
- Organization & Time Management
- Strong Interpersonal Communication
- Client Advocacy
- Crisis Intervention & De-escalation
- Boundary Setting & Professional Ethics
- Cultural Competency
- Time Management & Organization
- HIPAA Compliance & Confidentiality
- Motivational Interviewing Techniques
Certification
- CADC I, [CCAPP] - [October 2025]
Timeline
Utilization Review Specialist/Clinical Case Manager
La Jolla Recovery
02.2023 - 03.2026
Sober Living House Manager
Us In Recovery
01.2022 - 02.2023
Certified Alcohol And Drug Counselor (CADC I) -
California Consortium of Addiction Programs & Professionals
Associate of Arts -
Mira Costa College