Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylee Zorovich

Cape Coral,FL

Summary

Compassionate, dedicated worker with extensive experience in all aspects of caregiving as well as customer services. Skilled in working under pressure and adapting to new situations and challenges. Consistently delivers a positive attitude in the work environment. Enthusiastic to contribute to team and individual success through hard work, excellent organization skills, and building relationships with clients and coworkers.

Overview

6
6
years of professional experience

Work History

House and Pet Sitter

Rover.com
07.2023 - Current
  • Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
  • Offered additional services to clients upon request, such as grocery shopping, laundry assistance, or errand running to further enhance their satisfaction upon returning home.
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Prepared food, water, and medications following instructions from pet owners.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Increased client retention rate through excellent communication skills and genuine love for animals.

Pet Pro

PetSuites Winter Springs
02.2023 - 07.2023
  • Worked well in a team setting, providing support and guidance.
  • Documented daily observations of animal behavior, health, and food consumption to support ongoing monitoring efforts by veterinary staff.
  • Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Kennel Technician/Pet Counselor

Petland
02.2021 - 01.2023
  • Improved overall health of dogs under care by implementing balanced diets according to individual needs.
  • Completed documentation regarding animals for future reference and improved care.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Provided enrichment activities to improve physical and psychological well-being of pets and prevent boredom.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Contributed to a positive team atmosphere by working collaboratively with coworkers to complete tasks efficiently and maintain a well-organized store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers in finding the perfect pet for their needs by sharing expert knowledge about various breeds, species, and temperaments.

Summer Nanny

Bartley Family
06.2018 - 08.2020
  • Organized fun-filled outings for children including trips to local swimming pools, playgrounds, and amusement parks.
  • Assisted children with homework assignments and special projects across different subjects.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported each child''s individual needs by adapting daily routines based on their unique interests and abilities.

Ice Cream Server

Haagen Daazs
11.2018 - 05.2019
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Completed milkshakes and ice cream desserts for customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Sales Associate

Rack Rooms Shoe Store
10.2017 - 04.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

University of Central Florida
Orlando, FL

High School Diploma -

Fort Myers High School
Fort Myers, FL
05.2019

Skills

  • Compassionate Care
  • Doggy Daycare
  • Client Communication
  • Inventory Management
  • Attention to Detail
  • Honest and Dependable

Timeline

House and Pet Sitter

Rover.com
07.2023 - Current

Pet Pro

PetSuites Winter Springs
02.2023 - 07.2023

Kennel Technician/Pet Counselor

Petland
02.2021 - 01.2023

Ice Cream Server

Haagen Daazs
11.2018 - 05.2019

Summer Nanny

Bartley Family
06.2018 - 08.2020

Sales Associate

Rack Rooms Shoe Store
10.2017 - 04.2018

University of Central Florida

High School Diploma -

Fort Myers High School

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Kaylee Zorovich