KayleeJo Gregory
Mayfield,Kentucky
Summary
Professional with experience in ticketing and customer service. Adept at handling transactions, managing reservations, and addressing inquiries efficiently. Strong focus on teamwork and delivering consistent results. Reliable and adaptable with excellent communication and organizational skills
Overview
3
3
years of professional experience
Work History
Ticket Office Assistant
SKyPAC
09.2024 - Current
- Ensured proper access control at events by verifying tickets upon entry, maintaining event security protocols.
- Enhanced customer satisfaction by providing efficient and accurate ticketing services.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Sold, printed, and issued tickets to guests.
Sandwich Maker
The Spread
02.2024 - 10.2024
- Greeted guests, promoted specials, and took orders.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Accurately operated cash register to process customer payments.
Waitress
Majestic Pizza and Steakhouse
08.2021 - 07.2023
- Remained calm when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Social Media Marketing
Western Kentucky University
Bowling Green, KY12-2027
High School Diploma -
Graves County High School
Mayfield, KY05-2023
Skills
- Patience and empathy
- Professionalism and courtesy
- Cash handling expertise
- Complaint handling
- Positive attitude
- Customer service
Timeline
Ticket Office Assistant
SKyPAC
09.2024 - Current
Sandwich Maker
The Spread
02.2024 - 10.2024
Waitress
Majestic Pizza and Steakhouse
08.2021 - 07.2023
Bachelor of Science - Social Media Marketing
Western Kentucky University
High School Diploma -
Graves County High School
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