Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleen Cariaso

Hercules

Summary

Detail-oriented and results-driven professional with a strong background in strategic scheduling and operational coordination. Proven ability to design, implement, and optimize scheduling systems that improve efficiency, reduce downtime, and align with organizational goals. Well-versed in balancing shifting priorities, managing resource allocation, and ensuring projects stay on track and on time. Skilled in fostering team collaboration, enhancing productivity, and supporting leadership initiatives through proactive calendar management and workflow planning. Recognized for precision, adaptability, and a commitment to maintaining high standards in time-sensitive environments.

Overview

8
8
years of professional experience

Work History

Overnight Counselor

Mental Health Association of San Francisco
San Francisco
03.2024 - Current
  • Effectively managed follow-up schedules with clients by assessing the severity of their crisis situations, ensuring timely and appropriate responses based on urgency and priority levels.
  • Developed and implemented a tiered follow-up system to prioritize clients facing immediate crises, guaranteeing high-touch support while ensuring less urgent cases were appropriately scheduled without delay.
  • Reviewed and updated provider schedules based on time-off requests, while ensuring compliance with company policies for no-shows, call-offs, and leave of absences.

Assistant Store Manager of Operations

Rejuvenation
Berkeley
06.2023 - 09.2024
  • Manage and optimize staff scheduling, including on-call shifts, time-off requests, and vacations, ensuring appropriate coverage for daily store operations and customer service needs.
  • Coordinate with vendors and call center operations to adjust schedules in real-time, ensuring consistent deliveries and staffing levels, maintaining a seamless customer experience.
  • Provide ongoing administrative support to store operations, ensuring compliance with employee handbooks and company policies, including managing no-shows, absences, and leaves.
  • Ensure accurate entry and management of employee hours and time-off requests within the HR system, verifying compliance with company policies and labor regulations.

Physical Therapy Aide Intern

Later Years LLC Senior Care Home
Sacramento
05.2022 - 06.2023
  • Assisted in the development and implementation of individualized physical therapy regimes under the guidance of licensed physical therapists, maintaining focus ensuring timely improvement to patient mobility, strength, and overall function.
  • Observed and recorded patient progress during therapy sessions, adjusting activities as necessary to ensure the effectiveness of the treatment plan and patient comfort.
  • Helped maintain accurate patient records and documentation, ensuring smooth communication and follow-up with patients regarding upcoming therapy sessions.

IHSS Care Provider

IHSS
Hercules
06.2021 - 12.2022
  • Enhanced client well-being by providing attentive personal care and aiding with medication management and administration.
  • Conducted regular assessments of clients' physical, emotional, cognitive, or social conditions to inform care strategies accordingly.
  • Maintained up-to-date knowledge in the IHSS Provider field through regular professional development and training opportunities as clients' needs evolved, ensuring consistent alignment with their care plan objectives while following policies and procedures of the company.

Government Sales Representative

Gasket Specialties
Emeryville
08.2017 - 06.2021
  • Coordinated and managed the scheduling of deliveries and pickups for government contracts, ensuring timely and efficient transportation of goods to and from government agencies in accordance with contract terms and deadlines.
  • Collaborated with vendors, transportation teams, and government representatives to streamline delivery schedules and proactively address scheduling conflicts or delays, working with logistics teams to find alternative solutions and minimize disruptions while maintaining consistent communication throughout the process.
  • Acted as the primary point of contact for government clients, handling inquiries related to delivery schedules, status updates, and logistics issues, ensuring a high level of satisfaction and service.
  • Maintained accurate delivery logs, schedules, and inventory records, providing detailed reports on delivery status, pickup schedules, and any adjustments made to original timelines.
  • Maintained accurate delivery logs, schedules, and inventory records, providing detailed reports on delivery status, pickup schedules, and any adjustments made to original timelines.

Education

Bachelor of Science - Kinesiology

Cal State East Bay
Hayward
05-2023

Associate of Science - Natural Sciences

Diablo Valley College
Pleasant Hill, CA
05-2020

Skills

  • Crisis management
  • Staff scheduling
  • Follow-up scheduling
  • Regulatory compliance
  • Record keeping
  • Incident reporting
  • Project Coordination
  • Integrated program and environmental design
  • EMHR/EHR Systems
  • Networking and Rapport Building

Timeline

Overnight Counselor

Mental Health Association of San Francisco
03.2024 - Current

Assistant Store Manager of Operations

Rejuvenation
06.2023 - 09.2024

Physical Therapy Aide Intern

Later Years LLC Senior Care Home
05.2022 - 06.2023

IHSS Care Provider

IHSS
06.2021 - 12.2022

Government Sales Representative

Gasket Specialties
08.2017 - 06.2021

Bachelor of Science - Kinesiology

Cal State East Bay

Associate of Science - Natural Sciences

Diablo Valley College

Similar Profiles

CREATE PROFILE