Kayleen Lopez
Woodhaven,NY
Summary
Student-athlete with experience in customer service and sales. Balance full class schedule with athletics through efficiency and determination. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Kids Camp Counselor
Boys & Girls Club Of Metro Queens
07.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Was responsible for taking attendance for all campers and other administrative work.
Sales Associate
Adidas Flagship Store
11.2022 - 04.2023
- Assists customers in selection of Adidas merchandise
- Answered customer questions about sizing, accessories, and merchandise care
- Organized pick up orders for customers and organized it in alphabetical order
- Helped customers with returns, by sealing and packaging orders
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Stayed current on company offerings and industry trends
- Made $1,500 sale with fellow associate
- Managed returns, exchanges and refunds in accordance with store policy
Stock Associate
Foot Locker
06.2021 - 11.2021
- Consistently lifted materials weighing as much as 25 to 50 pounds
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Helped reorganize stockroom with fellow stock associates
- Boxed pick-up orders and deliveries to customers
- Greeted customers and directed to requested products
- Handled responsibility of incoming inventory and organized it by size and article number
- Helped clean up store by sanitizing seats and counters
- Performed tasks on sales floor such as putting shoes on display and new inventory out
Greater Ridgewood Youth Council Inc, SYEP
07.2018 - 08.2018
- Liaised with community organizations to promote recreational activities
- Provided feedback and guidance to program participants regarding progress and development
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes
- Worked with children and catered to their needs/wants
- Established ”Safe Havens” in neighborhood where people can go to
- Elaborated in group projects with co-workers
Education
Bachelor of Arts - Education
Hunter College of The City University of New York
New York, NY06.2027
High School Diploma -
High School For Health Professions & Human Services
New York, NY06.2022
Skills
- Customer Service
- Cash Handling Accuracy
- Sales Training
- Verbal Communication
- Multitasking Strengths
- Time Management
- Stocking and Replenishing
- Excellent People Skills
- Dependable and Cooperative
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Kids Camp Counselor
Boys & Girls Club Of Metro Queens
07.2023 - 08.2023
Sales Associate
Adidas Flagship Store
11.2022 - 04.2023
Stock Associate
Foot Locker
06.2021 - 11.2021
Greater Ridgewood Youth Council Inc, SYEP
07.2018 - 08.2018
Bachelor of Arts - Education
Hunter College of The City University of New York
High School Diploma -
High School For Health Professions & Human Services
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