Kayleen Luong
Canton
Summary
Dynamic and detail-oriented individual with experience at A+ Dentistry, and Meraki Therapy Center, excelling in patient communication and administrative support. Proficient in data entry and document management, I effectively streamline processes while demonstrating strong customer service and multitasking abilities. Committed to enhancing patient care and operational efficiency in fast-paced environments. I plan to continue my education upon completion of my undergraduate degree in pursue of a career in the medical field.
Overview
1
1
year of professional experience
Work History
Volunteer
A+ Dentistry
05.2025 - Current
- Contact patients to remind scheduled appointments
- Streamline participation check-in and data collection
- Helped clean dental tools, organized office spaces
- Assist processing appointments and billings
- Shadow dentists, learned about business practices
- Gain insights to dentist workload
- Learn dental tools and patient care after visits
Volunteer
Meraki Therapy Center
01.2025 - Current
- Assist clinicians to evaluate children with special needs
- Help register new customers
- Developed promotional materials to effectively communicate volunteer opportunities within the community.
- Assisted with special events and programs.
- Completed daily domestic tasks such as cleaning offices and children rooms per clinician requests
Teacher's Assistant
Canton High School - Mandarin Teacher Ms. Zhang
01.2024 - 05.2024
- Assisted in planning and implementing Mandarin language lessons for diverse student groups.
- Supported classroom management to create a positive learning environment conducive to student engagement.
- Facilitated small group activities, enhancing students' comprehension and conversational skills in Mandarin.
- Collaborated with the teacher to develop instructional materials tailored to individual learning needs.
Education
Bachelor of Science - Biological Sciences
University of Michigan, Dearborn
Dearborn, MI05-2028
Skills
- Attention to detail
- Computer skills
- Flexible schedule
- Customer service
- Data entry
- Administrative tasks
- Vietnamese, Mandarin proficiency
- Document management
- Clear communication
- Data confidentiality
- Multitasking Abilities
- Effective communication
- Patient assessment
Accomplishments
- Achieved Chemistry Lab reports by introducing Microsoft (Excel and Powerpoint) for graphical presentations.
- Collaborated with team of 3 in the development of Chemistry 2 final lab report.
Languages
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Limited Working
Spanish
Limited Working
Vietnamese
Native or Bilingual
Interests
- Strategy Games
- Reading
- Gardening
- Music
- Watching Movies and TV Shows
- Food Tourism
- Web Development and Design
- I enjoy helping others and giving back to the community
- I participate in low-impact exercises to strengthen core muscles
- Volunteering
- Documenting and sharing travel experiences
- Road Trips
Timeline
Volunteer
A+ Dentistry
05.2025 - Current
Volunteer
Meraki Therapy Center
01.2025 - Current
Teacher's Assistant
Canton High School - Mandarin Teacher Ms. Zhang
01.2024 - 05.2024
Bachelor of Science - Biological Sciences
University of Michigan, Dearborn
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