Kayleen Mahlberg
Dayton,NV
Summary
A driven, enterprise operational-based healthcare professional with over 24 years of hands-on experience in Supply Chain Management, with cross functional skills over Facilities, Logistics, Food & Nutrition Services and Environmental Services. Adept at building highly successful teams and navigating complex operations and projects seamlessly, consistently delivering desired results.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Supply Chain Consultant
Victus Solutions
Remote, NV
08.2023 - Current
- Researched industry trends related to supply chain management practices.
- Work closely with clients to understand their business needs and develop solutions that meet those needs
- Established relationships with customer to ensure quality of materials and services.
- Conducted financial analysis on existing chart of account.
- Performed root cause analysis when identifying problems within the chart of accounts.
- Enhanced supply chain processes, strengthening planning procedures, organizing schedules and maintaining records.
- Exceeded specific team goals, partnering with staff to share and implement best practices.
Administrator of Operations
Carson Tahoe Health
Carson City, NV
08.2022 - 06.2023
- A key member of the senior leadership team accountable for the operations of the health system
- Supply Chain executive sponsor in identifying, developing, and implementing the Infor ERP material management system
- Facilities executive sponsor in the connection of mechanical and air systems between the Sierra Surgery facility and the Regional Medical Center
- Employee engagement scores in the top two for the health system.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Set specific goals for projects to measure progress and evaluate end results.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Coordinated and directed activities of businesses or departments concerning supplies, pricing and sales.
- Oversaw implementation of procedures, goals and objectives within operations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Assisted with the implementation of new technologies into existing operational workflows.
Corporate Director of Support Services
Carson Tahoe Health
Carson City, NV
01.2013 - 08.2022
- Over $70 million annual supplies spend for a multi-site operational regional healthcare system
- Directly lead a three-person management team of Supply Chain Services Manager, Environmental Services Manager, and Food & Nutrition Services Manager
- Multi-site responsibility for supply chain management, linen, logistics, retail food services, patient food services, catering, Starbucks, environmental services, employee/community holiday functions, and interior design
- Interim responsibilities for Accounts Payable, and Physical Therapy.
- Collaborated with executive team on Supply Chain savings initiatives.
- Implemented successful business strategies to increase revenue and target new markets.
- Maintained a comprehensive understanding of current industry trends.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created performance metrics to measure progress towards strategic goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Negotiated contracts with suppliers and vendors to reduce costs.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Reviewed operational procedures to enhance efficiency and productivity levels.
- Devised and oversaw new programs for faculty development.
- Directed the preparation of financial statements, budgets, and forecasts.
- Formed and sustained strategic relationships with peers.
- Ensured compliance with local, state, federal regulations, policies, and laws.
- Cultivated relationships with key stakeholders, including customers, vendors, and partners.
- Implemented process improvements throughout organization.
- Advised executive team on best practices in business operations management.
- Analyzed market trends and data to identify areas of opportunity and risk.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Interim Director of Supply Chain Management
Carson Tahoe Regional Medical Center
Carson City, NV
05.2010 - 12.2012
- Oversaw operation, productions, and planning for $30 million annual supplies spend for regional hospital
- Directly lead a three-person management team of Supply Chain Services Manager, Logistics & Transportation Manager, and Food & Nutrition Services Manager
- Project manager for the development and implementation of CTH Starbucks.
- Supervised team members during project implementation, providing feedback as needed.
- Evaluated existing systems used by the organization in order to make recommendations for improvements.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Oversaw daily operations of the organization, providing guidance and direction to staff members.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored trends in the industry to inform decisions related to interim initiatives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured compliance with all relevant laws, regulations, policies, and procedures.
- Organized events such as conferences or workshops designed to promote awareness of interim efforts.
- Provided leadership and direction in developing new processes and procedures to improve efficiency.
- Analyzed data from various sources to develop reports on program performance and effectiveness.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created presentations summarizing interim initiatives for senior management review and approval.
- Managed budgeting activities related to interim initiatives, ensuring that funds were allocated appropriately.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented successful business strategies to increase revenue and target new markets.
Supervisor of Supply Chain Management
Carson Tahoe Regional Medical Center
Carson City, NV
10.2005 - 05.2010
- Supervised 20+ personnel, space utilization, and inventory
- Successful outfitted the entire 148 bed new hospital
- Provided top-notch customer service and exceeded cost reduction targets
- System Analysts for the McKesson Pathways Material Management System.
- Coached staff members to develop long-term career goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Participated in conferences related to industry trends or organizational developments.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Established and enforced clear goals to keep employees working collaboratively.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
- Implemented strategies to take advantage of new opportunities.
- Coordinated employee schedules according to shift changes and availability.
- Analyzed key performance indicators to identify effective strategies.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Identified needs of customers promptly and efficiently.
- Implemented cost-cutting measures without compromising quality of services offered.
- Modified existing software systems to enhance performance and add new features.
Senior Buyer
Carson Tahoe Regional Medical Center
Carson City, NV
06.2005 - 10.2005
- Executed purchase orders, contracts and vendor relations management for multi-disciplinary hospital departments
- System Analysts for the McKesson Pathways Material Management System.
- Identified opportunities for cost savings through bulk purchases or alternative products and suppliers.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Liaised with accounting and vendors to minimize and clear up invoice discrepancies.
- Negotiated contracts with suppliers to secure the best prices for materials and services.
- Led sourcing projects to maintain on-time delivery of purchased materials.
- Evaluated supplier proposals against predetermined criteria such as price competitiveness and quality assurance protocols.
- Worked closely with finance department personnel to reconcile payments and resolve billing disputes in a timely manner.
- Drafted purchase orders, reviewed invoices, and negotiated terms and conditions of agreements with vendors.
- Accurately outlined terms, conditions, delivery deadlines and pricing in purchase orders.
- Negotiated with selected suppliers to obtain lowest unit cost.
- Negotiated product prices, discounts and shipping incentives with vendors.
- Maintained accurate records of all purchased items including pricing, quantity ordered, lead times.
- Requested pricing quotes from suppliers to determine best source of supply.
- Worked with suppliers to expedite open purchase orders and shipments in-transit.
- Organized inventory for multiple locations and diversified product selections.
- Researched potential new vendors, evaluated their capabilities, and established relationships with approved vendors.
- Researched competitors and sourced new vendors.
- Maintained supplier relationships to improve lead time, cost and quality.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Worked with cross-functional teams to achieve goals.
- Modified existing software systems to enhance performance and add new features.
Buyer/System Analysts
Washoe Medical Center (now Renown Health)
Reno, NV
01.2000 - 06.2005
- Surgical Services buyer that executed purchase orders, contract negotiations, and vendor relation management
- Lawson System Analysts for the Purchasing department.
- Reviewed purchase orders, contracts and invoices to ensure accuracy.
- Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Participated in supplier calls to define component deliveries, meeting scheduled production dates.
- Implemented contractual documentation into purchase order, encompassing corporate and government requirements.
Purchasing Technician
Washoe Medical Center (now Renown Health)
Reno, NV
09.1999 - 01.2000
- Process purchasing orders, verify receipt of orders, and assist buyers with various purchasing duties.
- Collaborated with other departments such as finance and logistics to ensure smooth procurement process flow.
- Maintained accurate records of all purchases made by the company.
- Reviewed and analyzed purchase orders for accuracy, completeness, and conformance to established procedures.
- Attended trade shows, exhibitions in order to evaluate new products, suppliers.
- Identified potential suppliers and negotiated contracts for the best price and terms of delivery.
- Entered order details into system and inputted updates accordingly using Lawson.
Education
Masters of Business Administration -
Western Governors University
01.2017
B.A.S-Management in Technology -
Great Basin College
01.2012
Associates of Arts -
Truckee Meadows Community College
01.1997
Skills
- Supply Chain Management & Distribution
- Inventory Control Management
- Contract Negotiation
- Warehouse & Delivery Operations
- Project Planning & Management
- Logistics Planning & Management
- Expense Control
- Financial Controls, Management and Reporting
- Multi-Site Operations
- Staff Management
- Performance Tracking
- Coordinating Transportation
- Increasing Efficiency and Productivity
- Database Management
- Pricing Negotiation
- Strategic Logistical Planning
- Communication
- Team Building, Coaching & Mentoring
- Problem Solving
- Motivation
- Relationship Development
- Decision Making
- Increasing Efficiency and Productivity
Accomplishments
- Nevada Business Magazine’s 2022 Healthcare Hero
- Directed initiatives and oversight in ensuring the health system had the proper supplies and equipment through COVID without running out.
- Key project stakeholder, in building a $40million CTH connector, Lab relocation and ER expansion/renovation utilizing Procore.
- Carson Tahoe Leadership Academy cohort group 1
- Negotiated and Implemented Orthopedic & Spine Capitation Program
- Project Coordinator for the BHS Service Rationalization and Physical Therapy teams
- Key Stakeholder in the Orthopedic Service Line Rationalization Team and Comprehensive Joint Replacement Implementation Oversight Committee
- Developed Inventory Control Coordinators for Surgical Services, Cardiac Cath Lab Services, and Physician Services
- Implementation of HealthTrust Purchasing Group system wide
- Key health system stakeholder in shared savings agreement with Elevate Supply and Expense Management Solutions
- Project Manager and opened new licensed Starbucks Kiosk
- Remodeled multiple off-site auxiliary departments to standardization.
- Maintained multiple years of high employee satisfaction and engagement.
- Organized and led company’s employee and community annual events.
Professional And Volunteer Activities
- The Greenhouse Project, Board Member-at-Large, 2022-current
- Organized Carson Tahoe sponsored Boys & Girls club sock and sunscreen drive
- Created Carson Tahoe sponsored Child Protective Services bag drive
Computer Software Skills
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Access
- Database Management: Lawson ERP, Allscripts ERP, Infor ERP, Procore, Starbucks POS, Vision, EPIC, Computrition
- Social Media: LinkedIn, Facebook, Instagram
Certification
- SafeServ
- Nevada Insurance/Life Licensing (completion Feb 2024)
References
References available upon request.
Timeline
Senior Supply Chain Consultant
Victus Solutions
08.2023 - Current
Administrator of Operations
Carson Tahoe Health
08.2022 - 06.2023
Corporate Director of Support Services
Carson Tahoe Health
01.2013 - 08.2022
Interim Director of Supply Chain Management
Carson Tahoe Regional Medical Center
05.2010 - 12.2012
Supervisor of Supply Chain Management
Carson Tahoe Regional Medical Center
10.2005 - 05.2010
Senior Buyer
Carson Tahoe Regional Medical Center
06.2005 - 10.2005
Buyer/System Analysts
Washoe Medical Center (now Renown Health)
01.2000 - 06.2005
Purchasing Technician
Washoe Medical Center (now Renown Health)
09.1999 - 01.2000
Masters of Business Administration -
Western Governors University
B.A.S-Management in Technology -
Great Basin College
Associates of Arts -
Truckee Meadows Community College