Kayleen Post
Kingston,PA
Summary
Dedicated Dental Assistant with a proven track record at Dr. Ian Smith, skilled in patient education and inventory management. Known for fostering trust through empathy and professionalism, I enhanced patient retention by creating a welcoming environment and providing exceptional chairside support during complex procedures.
Overview
14
14
years of professional experience
Work History
Dental Assistant
Dr. Ian Smith
04.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Assistant
Dr. Ann Dipietro
07.2019 - 04.2021
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Dental Assistant/Student Extern
Dr. Santo Lafoca
06.2015 - 07.2018
- Supported dentists during emergency situations, remaining calm and assisting with necessary tasks in a timely manner.
- Developed strong rapport with patients, fostering trust and confidence in their dental care journey.
- Provided chairside assistance during dental procedures, anticipating dentist needs and maintaining a sterile work area.
- Prepared examination rooms for each patient visit, ensuring all necessary equipment was sterilized and ready for use.
- Increased patient retention rates by creating a welcoming and professional environment in the dental office.
Server
Cracker Barrel Old Country Store Inc
11.2013 - 03.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier/Line Worker
Taco Bell
08.2011 - 11.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH01-2024
Associate of Applied Science - Dental Assistant
Fortis Institute
Scranton, PA02-2015
Skills
- Empathy
- Professionalism and etiquette
- Team collaboration
- Patient education
- Inventory management
Timeline
Dental Assistant
Dr. Ian Smith
04.2021 - Current
Dental Assistant
Dr. Ann Dipietro
07.2019 - 04.2021
Dental Assistant/Student Extern
Dr. Santo Lafoca
06.2015 - 07.2018
Server
Cracker Barrel Old Country Store Inc
11.2013 - 03.2015
Cashier/Line Worker
Taco Bell
08.2011 - 11.2013
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Applied Science - Dental Assistant
Fortis Institute
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