Kayleen Ramirez
Jacksonville,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Leasing Consultant position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
FOGELMAN MANAGEMENT
06.2023 - Current
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Checked rental eligibility by following company's verification process
- Tracked leads using CRM software and followed up with interested parties
- Maintained accurate records of prospective renters, applications, and leases
- Assisted with preparation of monthly reports including occupancy rates and market surveys.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Leasing Consultant
CARROLL MANAGEMENT
03.2022 - 11.2022
- Effectively used Yardi and Knock daily to maintain contact with resident's and prospective tenants.
- Maintained financial targets by accurately processing Move-in cost and collecting all required documentation for new tenants.
- Showcased model and vacant-ready units on virtual and in person tours to highlight all features community has to offer.
- Kept vacant units move-in ready with consistent maintenance and cleaning strategies.
- Helped grow traffic for community through daily social media post with updated pricing and availability on units, as well as coordinating events held for residents.
- Demonstrated great teamwork and flexibility by assisting sister properties when asked by property manager.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Sale Associate
BUCKLE INC.
02.2020 - 03.2022
- Supported company mission and positive store culture through honesty, integrity, and high-quality guest experiences
- Tracked guest purchases to predict sales opportunities, adjusting presentation of merchandise to push certain items
- Promoted credit and loyalty programs during guest interactions
- Assisted with store recovery to maintain clean and organized sales floor throughout shift
- Engaged with guest and maintained connections through social media to keep them up to date on current and future promotions.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
Skills
- Resident Assistance
- Property Tours
- Property Marketing
- Application management
- Community engagement
- Application processing
- Lease Agreements
- Data Entry
- Customer Service
- File Management
Timeline
Leasing Consultant
FOGELMAN MANAGEMENT
06.2023 - Current
Leasing Consultant
CARROLL MANAGEMENT
03.2022 - 11.2022
Sale Associate
BUCKLE INC.
02.2020 - 03.2022
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