Kayleen Rodriguez
Goshen,IN
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Elkhart County Sheriff Department
Elkhart, IN
01.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Cashier
Best Around Stands
Elkhart , IN
06.2016 - Current
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
Line Assembler
Forest River Marine
Middlebury, IN
11.2021 - 01.2023
- Constructed steering wheels for pontoons, ensuring quality and consistency.
- Assembled and completed products according to production schedules.
- Followed detailed instructions when assembling large orders according to customer specifications.
- Visually inspected finished boxes for correct assembly and labeling characteristics, correcting errors when possible to minimize waste.
- Measured and marked cutting lines on materials and products.
Window Assembler
Lippert
Goshen , IN
06.2020 - 10.2020
- Assembled and completed products according to production schedules.
- Cleaned work areas regularly after completing projects.
- Inspected and measured window frames for accuracy.
- Operated machinery safely while assembling complex parts of the product.
- Measured and marked cutting lines on materials and products.
- Repaired damaged window frames using appropriate tools.
- Installed heat trace tape to tubing and controls and bent large tubing with power bender.
Night Shift Manager
Mcdonalds, PDI FOODS
Goshen , IN
08.2017 - 05.2020
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced nightly audit reports and updates to maintain accurate business records.
- Recruited and trained new employees to meet job requirements.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Prepared weekly reports detailing sales figures, labor costs, inventory levels.
- Reviewed register count and bank deposits for proper amounts of currency.
Education
High School Diploma -
Menifee County Highschool
06-2020
Skills
- Financial records oversight
- Money handling
- Written and verbal communication
- Safety and security enforcement
- Surveillance
- Trained in defensive tactics
- Crisis management
- Weapons training
- Crisis intervention training
- Firearm operations trained
- Team collaboration
- POS systems
- Customer assistance
- Time management skills
- Daily reporting
- Loyalty program promotion
- First aid training
- De-escalation techniques
Accomplishments
- Went to training and got certified to be Manager within the first year of me working at McDonald's
- When working at Lippert I was sent to help other people after finishing my work, also got offered to be a group leader but declined.
- Trained new officers.
Affiliations
- Coached a couple of little league baseball teams
- Am able to communicated and have a bond with other coworkers.
Certification
- Management Certificate
- FTO - Certified Field Training Officer
Education and Training
other
Timeline
Correctional Officer
Elkhart County Sheriff Department
01.2023 - Current
Line Assembler
Forest River Marine
11.2021 - 01.2023
Window Assembler
Lippert
06.2020 - 10.2020
Night Shift Manager
Mcdonalds, PDI FOODS
08.2017 - 05.2020
Cashier
Best Around Stands
06.2016 - Current
High School Diploma -
Menifee County Highschool