Kayleh Bradley
Tumwater
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant 1
Washington Connections Academy
08.2023 - Current
- Processed student registrations and withdrawals.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Entering data into the online student information systems
- Updated computer system with latest information to keep records current and accurate.
- Volunteered to help with special projects of varying degrees of complexity.
- Schedule a variety of Special Education meetings on a daily basis
- Generating required reporting and school-specific form collection
- Speak with parents and students
- Keep projects and reports on schedule
- Prioritize and manage multiple projects simultaneously
Certified Teacher Assistant
Cadence Academy Preschool
04.2023 - 08.2023
- Completed daily reports on attendance and disciplinary performance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Temporary Operations Specialist
Washington Connections Academy
10.2022 - 01.2023
- Collected, arranged and input information into database system.
- Assisted various departments with change by communicating new improvement plans and expectations.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Verified student grades, attendance and schedules.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Compiled student birth certificates, transfers and immunizations to successfully meet state, federal and district enrollment requirements.
- Scheduled 504/IEP Meetings
- Handled general and special education incoming and outgoing records
Teacher
Tutor Time Learning Center
06.2022 - 10.2022
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Engaged with children on age-appropriate level.
- Assisted children with homework assignments and special projects across different subjects.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Completed daily reports, meal count sheets and attendance logs.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
Universal Service Officer
TwinStar Credit Union
02.2022 - 06.2022
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Business Operations Coordinator
Wyndham Destinations
10.2017 - 10.2019
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Trained new hires, providing information and insight into corporate policies and procedures.
- Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Gathered, organized and input information into digital database.
Education
Some College (No Degree) - Child Development
Modesto Junior College
Modesto, CAHigh School Diploma -
Modesto High School
Modesto, CA06.2013
Skills
- Customer Service
- Collaboration and Teamwork
- Verbal and Written Communication
- Relationship Building
- Attention to Detail
- Active Listening
- Data Entry Software
- Written and Verbal Communication
- Problem Solving
- Client Assistance Referrals
- Data Collection and Entry
- Data Confidentiality
Timeline
Administrative Assistant 1
Washington Connections Academy
08.2023 - Current
Certified Teacher Assistant
Cadence Academy Preschool
04.2023 - 08.2023
Temporary Operations Specialist
Washington Connections Academy
10.2022 - 01.2023
Teacher
Tutor Time Learning Center
06.2022 - 10.2022
Universal Service Officer
TwinStar Credit Union
02.2022 - 06.2022
Business Operations Coordinator
Wyndham Destinations
10.2017 - 10.2019
Some College (No Degree) - Child Development
Modesto Junior College
High School Diploma -
Modesto High School