Summary
Overview
Work History
Education
Skills
Timeline
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KAYLEI BRIGGS

East Lansing

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

3
3
years of professional experience

Work History

Team Coordinator (Apparel)

Dunham's
06.2024 - Current
  • Managed the apparel department, ensuring proper stocking, organization, and visual merchandising
  • Assisted customers with product selection and provided excellent service to enhance their shopping experience
  • Trained and supported team members in the apparel section to improve efficiency
  • Maintained inventory levels and coordinated restocking efforts

Customer Service Representative

Home Depot
02.2023 - 05.2024
  • Managed customer orders, complaints, and returns with efficiency and professionalism
  • Handled rental services and maintained accurate inventory records
  • Recognized for consistently high customer satisfaction ratings

Front End Coverage

TJ Maxx
01.2022 - 01.2023
  • Provided exceptional customer service, addressing customer complaints and inquiries
  • Assisted as a cashier and supported associates in various tasks
  • Achieved a significant increase in customer satisfaction scores

Education

Associate of Arts -

Muskegon Community College
05-2024

High School Diploma -

Mona Shores High School
Muskegon
05-2022

Skills

  • Team motivation
  • Workload balancing
  • Schedule management
  • Meeting leadership
  • Multitasking
  • Reliability

Timeline

Team Coordinator (Apparel)

Dunham's
06.2024 - Current

Customer Service Representative

Home Depot
02.2023 - 05.2024

Front End Coverage

TJ Maxx
01.2022 - 01.2023

Associate of Arts -

Muskegon Community College

High School Diploma -

Mona Shores High School

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KAYLEI BRIGGS