Kayleigh Bentel
Ennis,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Online Grocery Associate
Walmart
Ennis
03.2023 - Current
- Scanned items when pulling from shelves to update system stock information.
- Provided training and support for new employees joining the company's online grocery team.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Managed multiple clients simultaneously while maintaining high standards of service and privacy.
- Provided customer support for technical issues related to the online ordering process.
- Assisted teammates with daily tasks during peak periods.
- Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
- Secured and stored items until customer pickup.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
- Canceled orders based on customer requests or inventory or delivery problems.
Assistant Manager
Dollar Tree
Palmer , TX
06.2021 - 03.2023
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Stocked the freezer section with a variety of frozen dairy items.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Resolved customer complaints in a professional manner while adhering to company standards.
- Rotated stock on shelves to ensure freshness of products for customers.
- Performed daily inventory checks to ensure availability of merchandise.
- Organized backroom storage areas for efficient retrieval of merchandise.
- Cleaned work area daily including equipment such as freezers and coolers.
- Handled closing shift making sure store is ready for next day
- Made sure deposit was taken to bank at the end of each shift
Skating Carhop
Sonic
Springtown, Texas
07.2020 - 11.2020
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Took orders, prepared foods and processed payments in full-service establishment.
- Performed daily cleaning duties such as mopping floors, washing dishes, and sanitizing equipment.
- Worked closely with kitchen staff members to ensure efficient order processing times.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Assembled and served meals according to specific guest requirements.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Provided menu recommendations and answered customer inquiries with knowledge.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Ensured that all food items were prepared according to company guidelines for quality assurance.
- Roller-skated while removing trays from dining areas, serving, assembling beverage orders and preparing menu items.
- Performed vehicle-side service with a smile, enhancing the dining experience.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
High School Diploma -
K12 Online Public School
Lewisville, TX06-2021
Skills
- Shelf stocking
- Order accuracy
- Maintaining displays
- Upselling strategies
- Online order tracking
- Customer engagement
- Adaptability to change
- Scheduling
- Adaptive team player
- Positive and professional
- Problem-solving
- Customer service
- Strong teamwork
Timeline
Online Grocery Associate
Walmart
03.2023 - Current
Assistant Manager
Dollar Tree
06.2021 - 03.2023
Skating Carhop
Sonic
07.2020 - 11.2020
High School Diploma -
K12 Online Public School