Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayleigh DelCarmen

Rochester,NY

Summary

Dynamic Registered Nurse with extensive experience at the University of Rochester, specializing in quality improvement and patient advocacy. Proven ability to enhance patient care quality through collaborative teamwork and effective communication. Skilled in clinical data abstraction and regulatory compliance management, with a compassionate approach centered on patient care. Adaptable and dedicated, committed to driving clinical excellence and fostering continuous improvement.

Overview

7
7
years of professional experience
1
1
Certification

Work History

QA Liaison/ QI Stroke Data Abstractor-Neurology

University of Rochester
Rochester, NY
07.2023 - Current
  • Conduct chart audits for stroke patients for accuracy and completeness, utilizing the Get with the Guidelines database for completing data abstractions.
  • Maintain patient confidentiality, conduct post-discharge follow-ups to monitor the recovery process, and provide guidance for further concerns or needs.
  • Maintain the mortality review database in REDCap for Neurology, and assign mortality reviews every month to Neurology residents, Stroke fellows, and Neuro ICU fellows; identify charts that need Quality Committee reviews.
  • Collaborate between clinical departments and quality management teams to ensure compliance with healthcare regulations and accreditation standards (e.g., JCAHO, CMS).
  • Facilitate, as well as participate in, root cause analysis for clinical incidents and patient safety events that involve the Department of Neurology.
  • Manage the RL solutions system for the Neurology department, ensuring efficient tracking, processing, and resolution for patient care concerns, and patient complaints.
  • Support hospital compliance for the department by preparing/managing annual QAPI plans, reporting quarterly metrics, and preparing detailed reports for leadership and regulators to drive clinical quality improvement.
  • Participate in meetings every month for the Neurology Quality and Safety workgroup, and the Mortality Quality workgroup.

RN Level III-Obs 2

University of Rochester
Rochester, NY
11.2020 - 07.2023
  • Assessed patient conditions, monitored behaviors, and communicated concerns to the care team.
  • Maintained accurate, up-to-date documentation following established guidelines.
  • Administered medications and treatments per physician orders.
  • Responded promptly to emergencies, applying advanced life-saving techniques as needed.
  • Prioritized tasks to ensure timely completion of patient care assignments.
  • Advocated for patients within the interdisciplinary team and implemented treatment plans.
  • Built positive patient relationships to deliver holistic, high-quality care throughout hospital stays.

RN Level III- PACU

University of Rochester
Rochester, NY
10.2019 - 09.2020
  • Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
  • Responded quickly and effectively to life threatening situations utilizing advanced cardiac life support protocols.
  • Exhibited professionalism and leadership to peers by participating in professional activities and continuing education.
  • Administered prescribed medications and treatments in accordance with approved nursing techniques.
  • Prioritized workloads according to urgency levels ensuring timely completion of assignments.
  • Developed positive relationships with patients to ensure quality holistic care was provided throughout the hospital stay.
  • Managed multiple tasks simultaneously while maintaining high standards of professional conduct.
  • Adhered to hospital policies and procedures while providing quality patient centered care.
  • Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.

RN Level II ICU 8-3400

University of Rochester
Rochester, NY
09.2018 - 10.2019
  • Advocated for patients by implementing comprehensive care through a team nursing approach.
  • Evaluated patients, identified complications, and coordinated treatment with critical care team members.
  • Maintained accurate, HIPAA-compliant patient documentation.
  • Administered medications and treatments, monitoring for adverse reactions.
  • Delivered direct nursing care to medical-surgical patients, including assessments, treatments, and documentation.
  • Prioritized and managed multiple tasks to ensure timely, quality patient care.
  • Followed hospital policies and procedures to uphold patient safety and care standards.
  • Conducted patient assessments and prepared patients for procedures, providing ongoing clinical evaluations.

Education

Master of Science - Leadership in Health Care Systems

University of Rochester
Rochester, NY
05-2026

Bachelor of Science - Registered Nurse

University of Rochester
Rochester, NY
12-2022

Associate of Applied Science - Registered Nurse

Excelsior College
Albany, NY
03-2018

Skills

  • Committed patient advocate with a compassionate and empathetic approach to enhancing patient care quality
  • Dedicated and hardworking, with a strong work ethic
  • Maintain a positive and approachable demeanor to foster strong team collaboration
  • Reliable, adaptable, and flexible to changing priorities
  • Ability to manage multiple responsibilities effectively
  • Collaborative team player with excellent communication skills, bridging clinical teams and quality management as a quality liaison

Certification

  • Registered Nurse : 8/2018 License # 756939
  • BLS/ACLS certified through AHA exp: 09/2025
  • Quality and Safety certificate from Institute for Healthcare Improvement, 11/2023

Timeline

QA Liaison/ QI Stroke Data Abstractor-Neurology

University of Rochester
07.2023 - Current

RN Level III-Obs 2

University of Rochester
11.2020 - 07.2023

RN Level III- PACU

University of Rochester
10.2019 - 09.2020

RN Level II ICU 8-3400

University of Rochester
09.2018 - 10.2019

Bachelor of Science - Registered Nurse

University of Rochester

Associate of Applied Science - Registered Nurse

Excelsior College

Master of Science - Leadership in Health Care Systems

University of Rochester