Kayleigh Ebmeyer
Colorado Springs,CO
Summary
Results-driven Account Manager and Sales Professional with 8+ years of experience in enterprise account management, customer success, revenue growth, and strategic client relations. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Support Account Manager
Oracle Corporation
Colorado Springs, CO
06.2018 - Current
- Promoted to Support Account Manager in 2023 after serving as a Support Renewal Advisor from 2018-2023.
- Managed portfolio of 900+ enterprise client accounts, enhancing customer retention and supporting revenue growth initiatives.
- Consistently exceeded quarterly revenue targets within a $50M+ portfolio.
- Ranked #1 on team based on overall performance and business impact metrics.
- Recipient of FY21, FY23, and FY24 Pacesetter Awards recognizing outstanding performance and leadership contributions.
- Conducted risk assessments and collaborated cross-functionally to develop strategic solutions that minimized business impact.
- Utilized Oracle systems, CRM platforms, and Microsoft Excel to analyze account performance and inform strategic planning initiatives.
Senior Sales Consultant
Corwin Toyota
Colorado Springs, CO
01.2017 - 06.2018
- Exceeded sales goals consistently, driving revenue growth in fast-paced, customer-focused dealership.
- Developed strong customer relationships, leading to significant repeat business and increased referrals.
- Guided customers through financing and purchasing decisions, enhancing overall customer experience with consultative sales approach.
- Maintained a 100% customer satisfaction score through exceptional customer service and relationship management.
Aquatics Lead
VillaSport Athletic Club & Spa
Colorado Springs, CO
11.2014 - 01.2017
- Supervised daily aquatics operations, ensuring safety standards and compliance with regulations.
- Led staff training and coordinated scheduling.
- Cultivated leadership and communication skills.
Education
Business Administration And Management
Pikes Peak State College
Colorado Springs, COHigh School Diploma -
Rampart High School
Colorado Springs, COSkills
- Account Management
- Customer Success
- Strategic Client Relations
- Enterprise Client Support
- Revenue Growth
- Risk Assessment & Mitigation
- Strategic Planning
- Cross-Functional Collaboration
- Business Operations
- CRM Platforms
- Microsoft Excel & Office Suite
- Relationship Management
Timeline
Support Account Manager
Oracle Corporation
06.2018 - Current
Senior Sales Consultant
Corwin Toyota
01.2017 - 06.2018
Aquatics Lead
VillaSport Athletic Club & Spa
11.2014 - 01.2017
Business Administration And Management
Pikes Peak State College
High School Diploma -
Rampart High School