Kayleigh Ethington
Chippewa Lake,OH
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Buehler's Fresh Foods
09.2020 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Adapted quickly to new tools or technology used in cake decoration processes, staying current with industry advancements and trends.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Managed material inventory and ordered new materials when needed.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Precisely arranged display cases throughout workday to highlight finished products.
- Updated inventory records regularly, ensuring that all necessary supplies were available for efficient workflow operation.
- Expanded the bakery's offerings by introducing various frosting techniques, leading to more diverse product options for customers.
- Utilized social media platforms to showcase completed projects, generating interest in the bakery''s products and services among potential clients.
- Led workshops on cake decorating techniques for aspiring decorators, sharing knowledge and expertise with others in the field.
House Manager
Ashland University
08.2023 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
Tutor
Ashland University
01.2023 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Developed student confidence through positive reinforcement strategies.
- Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
Volunteer
4H Youth Development
01.2024 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Developed marketing materials for events, increasing public interest and attendance rates.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
- Provided IT support by setting up and maintaining computers and other necessary technology.
Intern
Ohio State University Extension
03.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Interacted with customers by phone, email, or in-person to provide information.
- Supported with creating project marketing materials to promote services.
- Assisted in the design process for promotional materials which contributed to raising brand awareness among target audiences.
Crew Member
McDonald's
12.2019 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science Business Administration - Business Management And Entrepreneurship
Ashland University
Ashland, OH05.2025
Skills
- Fast Learner
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Leadership Qualities
- Organized and Efficient
- Flexible Schedule
- Work Planning and Prioritization
- MS Office
- Strong Communication Skills
- Conflict Management
Certification
MS Office
- Word
- Excel
- Powerpoint
- Access
Languages
French
Elementary
Timeline
Volunteer
4H Youth Development
01.2024 - Current
House Manager
Ashland University
08.2023 - Current
Intern
Ohio State University Extension
03.2023 - 08.2023
Tutor
Ashland University
01.2023 - Current
Sales Associate
Buehler's Fresh Foods
09.2020 - Current
Crew Member
McDonald's
12.2019 - 05.2022
Bachelor of Science Business Administration - Business Management And Entrepreneurship
Ashland University
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