Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kayleigh Halbash

Plain City,OH

Summary

I am very self-motivated and diligent, I love working with customers and people just in general. I have a good talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Overview

3
3
years of professional experience

Work History

Receptionist

Conrock Recycling
09.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved delivery scheduling system.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked with quickbooks on taking payments, and sending out papers to companies that were over due on payments.
  • Filed contractor and customer payment receipts.

Communications Coordinator

Elevations RTC
07.2023 - 10.2023
  • Welcoming visitors, managing incoming phone calls, handling general inquiries, maintaining up-to-date records of patients, assisting with administrative tasks such as filing, data entry, and managing correspondence, coordinating with other staff members and departments, maintaining a high level of confidentiality and professionalism, handling internal communications, ensuring that staff are informed about important updates or changes, managing patient information, ensuring privacy and confidentiality, crafting and controlling the message that goes out to the school district funded clients, sending out BURRS to school district if there was an issue with a client, working closely with the clinical team to ensure that all communications accurately represent the center's treatments and philosophies.
  • Accomplishments: I would streamline the patient check-in process, significantly reducing wait time until they were transferred to their dorm and improving patient satisfaction. My excellent customer service skills led to positive feedback from visitors, enhancing the center's reputation. I would implement a new organization system for the front desk, increasing efficiency and productivity. Additionally, I have successfully managed a high volume of phone calls and appointments, ensuring smooth operations. My ability to handle sensitive information with utmost confidentiality also contributed to a secure and trusted environment. These achievements underscore my skills in customer service, organization, and multitasking.
  • Related Skills: Skills for a Communications Coordinator include customer service, organization, multitasking, telephone etiquette, confidentiality handling, strategic planning, excellent written and verbal communication, and crisis management.

Smoothie Barista

Roxberry Juice
02.2023 - 06.2023
  • Preparing and serving smoothies and other beverages, Maintaining a clean and organized work area, Managing inventory and ordering supplies, Handling cash and operating a cash register, Providing excellent customer service, Assisting with food preparation and other tasks as needed, Maintaining knowledge of menu items and ingredients, Ensuring that all food and beverages are prepared according to health and safety regulations
  • Accomplishments:
    - Received positive feedback from customers for providing excellent customer service
    - Developed and implemented new smoothie recipes
    - Maintained accurate inventory records and reduced waste
    - Successfully trained new employees
  • Skills:
    - Strong communication and customer service skills
    - Knowledge of food safety and sanitation procedures
    - Ability to handle cash and operate a cash register
    - Experience with food preparation and handling
    - Ability to multitask and prioritize tasks effectively
    - Strong attention to detail
    - Experience with inventory management and ordering supplies

Hostess/Busser/Expeditor

Sonora Grill
11.2021 - 05.2023
  • Greeting and seating guests, managing reservations and waitlists, maintaining a clean and organized waiting area, assisting servers with setting and clearing tables, running food to tables, ensuring that all orders are complete and accurate before they are served, communicating with the kitchen and servers to ensure that food is delivered in a timely manner
  • Accomplishments:
    - Received positive feedback from guests for providing excellent customer service
    - Maintained a clean and organized waiting area
    - Improved communication between the kitchen and servers, resulting in faster and more accurate food delivery
    - Assisted with training new employees
  • Skills:
    - Strong communication skills
    - Ability to work well in a team environment
    - Knowledge of restaurant procedures and etiquette
    - Ability to handle high-stress situations
    - Experience with POS systems and other restaurant technology
    - Strong attention to detail
    - Ability to multitask and prioritize tasks effectively
    - Experience with cash handling and managing a cash register

Mixologist/Shift Lead

Sugar Rush Soda Shop
08.2021 - 11.2022
  • Managing a team of employees, opening and closing the store, handling cash and managing the cash register, providing excellent customer service, ensuring that the store is clean and well-stocked, training new employees, scheduling shifts and managing employee hours, ordering supplies and managing inventory
  • Accomplishments:
    - Maintained a clean and organized store environment
    - Successfully trained 5 of the new employees
    - Developed and implemented new procedures for managing inventory or handling customer complaints
  • Skills:
    - Strong leadership and management skills
    - Excellent communication skills
    - Ability to work well in a team environment
    - Knowledge of food safety and sanitation procedures
    - Ability to handle cash and manage a cash register
    - Strong customer service skills
    - Ability to multitask and prioritize tasks effectively
    - Strong problem-solving and decision-making skills

Hostess

Bella's Fresh Mexican Grill
04.2021 - 08.2021
  • Greeting and seating guests, managing reservations, maintaining a clean and organized waiting area
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.

Education

High school diploma or equivalent -

Fremont High School
05.2023

Skills

  • Corporate Communications
  • Scheduling
  • Project Coordination
  • File Management
  • Documentation and Reporting
  • Business Operations Understanding
  • Organization and Efficiency
  • Verbal and Written Communication
  • Customer Service
  • Payment Processing
  • Telephone Skills
  • Process Payments
  • Quickbooks: Taking payments and sending out bills to customers with money due on account
  • Data Inputting

Affiliations

ASPIRE

Timeline

Receptionist

Conrock Recycling
09.2023 - Current

Communications Coordinator

Elevations RTC
07.2023 - 10.2023

Smoothie Barista

Roxberry Juice
02.2023 - 06.2023

Hostess/Busser/Expeditor

Sonora Grill
11.2021 - 05.2023

Mixologist/Shift Lead

Sugar Rush Soda Shop
08.2021 - 11.2022

Hostess

Bella's Fresh Mexican Grill
04.2021 - 08.2021

High school diploma or equivalent -

Fremont High School

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Kayleigh Halbash