Summary
Overview
Work History
Education
Skills
Timeline
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Kayleigh Harrah

Ogden,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Service Advisor/Manager

Moffitt's Ford Lincoln
08.2022 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Managed and ran Quick Lane department. Setting expectations and making sure they are followed through.

Agency CNA

Signature Healthcare
01.2020 - 01.2024
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Quick to adapt to change as I was in different facility's regularly.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

CNA/CMA LEAD

Greene County Medical Center
03.2014 - 08.2022
  • Delivered high-quality care to residents in Long Term Care.
  • Responded to patient requests for cares, supplies and personal comfort items.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Administered medication following Dr's orders
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Was staff support for CNA's on shift. Helped set the tone for the shift for staff.

HHA

St. Croix Hospice
07.2015 - 01.2018
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Delivered high-quality care to patients in hospital facility, nursing homes, in home, where ever they were located.

Education

High School Diploma -

Greene County High School
Jefferson, IA
05.2015

Skills

Strong Work Ethic

  • Attention to Detail
  • Excellent Communication
  • Office equipment proficiency
  • Relationship Building
  • Documentation And Reporting
  • Employee Coaching
  • Calm Under Pressure

Timeline

Service Advisor/Manager

Moffitt's Ford Lincoln
08.2022 - Current

Agency CNA

Signature Healthcare
01.2020 - 01.2024

HHA

St. Croix Hospice
07.2015 - 01.2018

CNA/CMA LEAD

Greene County Medical Center
03.2014 - 08.2022

High School Diploma -

Greene County High School

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Kayleigh Harrah