Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleigh Heck

Dixon,Illinois

Summary

Dynamic sales associate with proven customer service and teamwork skills at Bath and Body Works. Achieved consistent sales targets through effective time management and problem-solving. Recognized for enhancing visual merchandising and fostering customer relationships, driving repeat business and boosting sales conversion rates. Proficient in inventory management and stocking processes.

Warehouse professional with strong foundation in inventory management and order fulfillment. Known for reliability and adaptability, consistently meeting operational goals through teamwork and effective communication. Combines attention to detail with focus on achieving high standards and results.

Offering reliability and keen attention to detail, ready to learn and grow in hands-on environment. Contributes solid understanding of basic assembly techniques and safety protocols. Ready to use and develop skills in mechanical assembly and teamwork in a material handler role.

Overview

7
7
years of professional experience

Work History

Sales Associate

Goodwill Industries Of Houston
05.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assembly Worker

Halo Branded Solutions
12.2024 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Sales Associate

Bath and Body Works
11.2024 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.

Direct Support Professional

Krieder Services
05.2023 - 09.2023
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Used cutting and trimming machines to trim edges of books to appropriate size.
  • Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
  • Checked all finished products to detect and correct uneven paper edges and dimensional errors.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Bindery

Harmony Marketing Group
01.2023 - 05.2023
  • Lubricated, cleaned and performed minor repairs to machine parts to keep machines in working condition.
  • Used large-volume hand machine punch and staplers to punch holes into paper sheets.
  • Maintained clean and organized workspaces, adhering to safety guidelines and reducing potential hazards in the bindery area.
  • Assisted in troubleshooting problematic machines or processes, identifying root causes and proposing effective solutions.
  • Adapted quickly to changing workflows or job requirements as needed in response to client feedback or internal process improvements.
  • Developed strong relationships with coworkers, fostering a positive team environment that encouraged collaboration and support.

Order Filler

Do It Best Corp.
05.2021 - 01.2023
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.
  • Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
  • Followed safety protocols to minimize workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Pasta Cook

Angelo’s 3
11.2018 - 05.2021
  • Maintained a clean and sanitary work environment, adhering to food safety regulations and guidelines.
  • Prioritized time management to ensure simultaneous preparation of multiple orders without compromising quality.
  • Trained new hires on proper pasta-making techniques, resulting in consistent product quality across the team.
  • Reduced food waste by properly storing ingredients and maintaining optimal inventory levels.
  • Adapted quickly to changing priorities when faced with unexpected ingredient shortages or last-minute menu changes.
  • Increased kitchen efficiency by organizing workstations and streamlining the pasta-making process.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Monitored food quality and presentation to maintain high standards.

Education

Dixon High School
Dixon, IL
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Stocking and receiving

Timeline

Sales Associate

Goodwill Industries Of Houston
05.2025 - Current

Assembly Worker

Halo Branded Solutions
12.2024 - Current

Sales Associate

Bath and Body Works
11.2024 - 12.2024

Direct Support Professional

Krieder Services
05.2023 - 09.2023

Bindery

Harmony Marketing Group
01.2023 - 05.2023

Order Filler

Do It Best Corp.
05.2021 - 01.2023

Pasta Cook

Angelo’s 3
11.2018 - 05.2021

Dixon High School

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Kayleigh Heck