KAYLEIGH L. COUSINEAU
40 Tiffany Road Coventry
Summary
Thorough and dependable Office Manager with top-notch administrative skills and solid background in glass and glazing. Surpassing business targets while satisfying diverse customer demands. Independently handling clerical tasks while ensuring material is quoted, ordered and delivered on time to keep business operations smooth and efficient. Building rapport with customers and industry professionals for over 9 years.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Project Manager
Lockheed Architectural Solutions, Inc
05.2024 - Current
- Identify plans and resources required to meet project goals and objectives.
- Plan, design, and schedule phases for small projects.
- Coordinate material procurement and required services for projects within budget requirements.
- Coordinate with cross-functional teams to resolve project issues and mitigate risks.
- Monitor project performance to identify areas of improvement and make adjustments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintain open communication by presenting regular updates on project status to customers.
- Report regularly to managers on project budget, progress, and technical problems.
- Monitor project progress, identified risks and took corrective action as needed.
- Develop and implemented project plans and budgets to ensure successful execution.
- Manage projects from procurement to commission.
- Meet project deadlines without sacrificing build quality or workplace safety.
Assistant Project Manger
Lockheed Architectural Solutions, Inc
06.2021 - 05.2024
- Partnered with project team members to identify and quickly address problems.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Completing projects and problem resolution under tight budgets and schedule demands.
- Planned, monitored and analyzed project costs to meet financial goals.
- Developed and maintained project documentation for reliable records.
- Identified and resolved risks to minimize project disruption.
- Documented project progress to fulfill project requirements and establish traceability.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
Office Manager
Kent County Glass
04.2012 - Current
- Create and maintain all employee files, training files and confidential files
- Meet challenging quotas for productivity and accuracy of work
- Work closely with contractors and customers through all stages of jobs
- Engage in face to face contact with customers in a retail setting
- Oversee appointment scheduling and itinerary coordination for daily installations
- Handle all incoming business and client requests for information on products and bids
- Solve problems timely and effectively, ensuring customer satisfaction
- Oversee office accounting functions such as AP/AR and payroll to keep finances accurate and current
- Maintain computer and physical filing systems
- Compare vendor prices to ensure optimal savings
- Interact with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Oversee the business' inventory activities, including ordering and requisitions, stocking and shipment receiving
- Manage rental properties - responsible for rent collection of 12 rental units as well as finding qualified renters upon vacancy
Bank Teller
Ocean State Credit Union
03.2006 - 04.2012
- Uphold strict financial controls by keeping funds secure and accurately transferring monies
- Complete highly accurate, high-volume money counts via both manual and machine-driven approaches
- Assist customers with compromised debit cards and issued new credentials
- Assist customers with setting up or closing accounts, completing loan applications and signing up for new services
- Reconcile cash drawer and resolve discrepancies
- Receive IRA certification
Education
Certificate of Completion - Culinary Arts
International Institute of Culinary Arts
Fall River, MA01.2005
High School Diploma - undefined
Coventry High School
Coventry, RI01.2004
Skills
- Excellent multi-tasking ability
- Scheduling
- Customer service
- Amiable
- Organizational skills
- Relationship building
- Clear oral/written communication
- Office management
- QuickBooks proficient
- Goal oriented
Certification
OSHA 10
Timeline
Project Manager
Lockheed Architectural Solutions, Inc
05.2024 - Current
Assistant Project Manger
Lockheed Architectural Solutions, Inc
06.2021 - 05.2024
Office Manager
Kent County Glass
04.2012 - Current
Bank Teller
Ocean State Credit Union
03.2006 - 04.2012
High School Diploma - undefined
Coventry High School
OSHA 10
Certificate of Completion - Culinary Arts
International Institute of Culinary Arts
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