Experienced in criminal justice, skilled in communication and conflict resolution. Proficient in case management and legal documentation, consistently ensuring compliance with regulatory standards. Transitioning into a new role, bringing a unique perspective and unwavering dedication to achieving positive outcomes.
Overview
5
5
years of professional experience
Work History
Associate/Manager
Carrabbas
03.2021 - Current
Worked in many different positions such as togo carry out, host, and serving, headwait, bartender and Shift Leader(Key)
Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Intern
20th Judicial Circuit: Administrative Office of the Courts
05.2024 - 08.2024
Worked in many different divisions such as probation, diversion program, pretrial supervision and case management (specialized more in probation services)
Enhanced overall knowledge of the court system, as well as gained crucial insights of daily operations regarding probation procedures
Maintained client confidentiality while handling sensitive information professionally and securely.
Organized documents and routed to correct recipients.
Showcased adaptability when assigned new responsibilities or asked to assist other departments as needed.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Prepared comprehensive reports summarizing data analysis findings
Associate
Panera Bread
01.2020 - 04.2021
Worked in many different positions such as cashier, dining room, dish, and line
Developed and implemented strategies to increase customer satisfaction and engagement.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Streamlined food preparation processes for increased efficiency and reduced waste.
Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
Supported colleagues during busy periods by multitasking efficiently across roles when needed.