Kayleigh Marangio
Riverhead,NY
Summary
Hardworking Lube Technician with impressive vehicle maintenance knowledge and strong work ethic. Trained and mentored new employees. High-level mechanical, organizational and communications skills enabled achievement of desired results in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Express Technician
Riverhead Bay Motors
Riverhead, NY
01.2022 - Current
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Communicated with parts department to obtain needed parts.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Checked, installed and repaired rotors, pads and drums.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Dismounted, mounted and repaired tires according to manufacturer specifications.
- Participated in team-building activities to enhance working relationships.
- Carried out day-to-day duties accurately and efficiently.
Ice Cream Server
Magic Fountain Ice Cream
Mattituck, NY
01.2019 - 10.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided details on seasonal flavor availability, ice cream source, allergens and specials.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Greeted incoming customers and provided reliable, friendly customer service.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Replenished serving stations with fresh food and cleaned up spills.
- Developed and actualized customer service initiatives to decrease wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Riverhead Senior High School
Riverhead, NY06.2022
Skills
- Valid Driver's License
- Safety Policies and Procedures
- Work Area Cleanliness
- Problem Solving
- Decision Making
- Hardworking and Dedicated
- Willing to Learn
- Team Player
- New Employee Training
- Oil Changes
- Responding to Difficult Customers
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Excellent Attention to Detail
Certification
- Entry level - Automobile - Maintenance and Light Repair
- Multimeter Certification
Timeline
Express Technician
Riverhead Bay Motors
01.2022 - Current
Ice Cream Server
Magic Fountain Ice Cream
01.2019 - 10.2021
High School Diploma -
Riverhead Senior High School
- Entry level - Automobile - Maintenance and Light Repair
- Multimeter Certification
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