Summary
Overview
Work History
Education
Skills
Timeline
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Kayleigh Mouhot

Kayleigh Mouhot

Houston,TX

Summary

Dynamic Discharge Coordinator at The Buckingham with proven expertise in care coordination and problem-solving. Enhanced patient placement processes and streamlined discharge plans, ensuring compliance with healthcare regulations. Recognized for effective team collaboration and meticulous attention to detail, driving operational excellence and improving patient outcomes.

Overview

6
6
years of professional experience

Work History

Discharge Coordinator

The Buckingham
03.2025 - Current
  • Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
  • Arranged placement of patients in facilities appropriate for level of care requirements.
  • Identified and referred patients to social work department for additional coverage and services.
  • Facilitated timely referrals to alternate levels of care and assisted family or guardian with completion of applications.
  • Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
  • Worked with utilization review to establish prior authorization for timely discharges.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Assistant Director

Kiddie Academy
03.2023 - 03.2025
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Front Desk Receptionist

Goddard School
04.2022 - 03.2023
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.

Administrative Assistant

Decor by Dana
05.2019 - 03.2022
  • Facilitated timely delivery of special projects to meet objectives.
  • Maintained inventory of office supplies and placed orders.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Education

MBA - Healthcare Management

Western Governors University
Salt Lake City, UT
05-2026

Bachelor of Science - Nursing Pre-Licensure

Aspen University
Denver, CO
04-2021

Skills

  • Multi-line phone systems
  • Data entry
  • Care coordination
  • Facility management
  • Regulatory compliance
  • Multitasking and organization
  • Team collaboration
  • Office administration
  • Attention to detail
  • Problem-solving skills
  • Effective planning
  • Interdisciplinary collaboration
  • Healthcare regulations

Timeline

Discharge Coordinator

The Buckingham
03.2025 - Current

Assistant Director

Kiddie Academy
03.2023 - 03.2025

Front Desk Receptionist

Goddard School
04.2022 - 03.2023

Administrative Assistant

Decor by Dana
05.2019 - 03.2022

MBA - Healthcare Management

Western Governors University

Bachelor of Science - Nursing Pre-Licensure

Aspen University

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