Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleigh Owens

Webster,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician Trainee

Walmart
08.2024 - Current
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
  • Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
  • Supported pharmacy operations by accurately entering prescription data into computer system, minimizing errors and expediting service times.

Patient Care Technician

Houston Methodist
03.2019 - 08.2019
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Collaborated with interdisciplinary teams to provide comprehensive care services.
  • Helped create a safe environment by following infection control policies.
  • Provided emotional support to patients and their families during difficult times.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided emotional support for patients and families during difficult times.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Provided direct patient care and assistance to healthcare team members.

Medical Assistant/Receptionist

Cornelia L. Agent
12.2017 - 03.2019
  • Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
  • Actively participated in quality improvement initiatives within the clinic setting.
  • Provided assistance to clinicians during exams when needed.
  • Responded promptly to requests from patients or staff members in a professional manner.
  • Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
  • Greeted patients and visitors, verified patient information, and managed patient flow in the reception area.
  • Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
  • Processed payments for services rendered accurately and efficiently.
  • Performed administrative functions such as data entry into electronic health record system or other software programs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.

Daycare Teacher

Primrose Schools
10.2016 - 11.2017
  • Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
  • Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
  • Assisted in resolving conflicts between students, families, and staff members.
  • Developed and implemented strategies to improve student learning outcomes.
  • Communicated regularly with parents regarding their child's progress or behavioral issues.
  • Created a positive, nurturing environment for young students.
  • Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
  • Ensured safety of all children by monitoring playground equipment use.
  • Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.

Education

Some College (No Degree) - General Studies

San Jacinto College District
Pasadena, TX

High School Diploma -

Bay Area Christian School
League City, TX
05-2016

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • File organization
  • Customer and client relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Professional communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player

Timeline

Pharmacy Technician Trainee

Walmart
08.2024 - Current

Patient Care Technician

Houston Methodist
03.2019 - 08.2019

Medical Assistant/Receptionist

Cornelia L. Agent
12.2017 - 03.2019

Daycare Teacher

Primrose Schools
10.2016 - 11.2017

Some College (No Degree) - General Studies

San Jacinto College District

High School Diploma -

Bay Area Christian School

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Kayleigh Owens