Kayleigh Pullen
Odessa,TX
Summary
Skilled Medical Records Specialist with a proven track record at Healthmark-Group, adept in HIPAA compliance and medical office procedures. Excelled in enhancing patient satisfaction through effective communication and meticulous attention to detail. Demonstrated expertise in clinical documentation and data entry, significantly improving information accuracy and efficiency. Positive, organized, and detail-focused individual with keen ability to handle sensitive information accurately and securely. Possesses foundational knowledge in medical terminology and electronic health records, adept at data entry and records management. Committed to ensuring accuracy and confidentiality of patient records to support optimal healthcare delivery. Offering strong organizational skills and aptitude for learning new systems quickly in a medical environment. Brings ability to handle confidential medical information with precision while adapting to new procedures. Ready to use and develop skills in data entry and information management in any role hired for.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Records Specialist
Healthmark-Group
11.2023 - Current
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient confidence by keeping patient records information confidential.
Concierge
Avanti
02.2024 - 05.2024
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
CNA
New Haven Assisted Living And Memory Care
02.2023 - 05.2023
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Concierge
Avanti
08.2022 - 05.2023
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
CNA
Avanti
08.2022 - 05.2023
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
Conroe High School
Conroe, TX05-2018
Skills
- Medical Office Procedures
- HIPAA expert
- Telephone Etiquette
- Release of Information
- Clinical Documentation
- Proficiency in [Software]
- Report Writing
- Medical Terminology
- HIPAA Compliance
- Accuracy and Attention to Detail
- Fast Typing Speed
- Data Entry
Certification
- CPR/AED Certification
- First Aid Certification
Timeline
Concierge
Avanti
02.2024 - 05.2024
Medical Records Specialist
Healthmark-Group
11.2023 - Current
CNA
New Haven Assisted Living And Memory Care
02.2023 - 05.2023
Concierge
Avanti
08.2022 - 05.2023
CNA
Avanti
08.2022 - 05.2023
High School Diploma -
Conroe High School
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