Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleigh Reed

Lake Charles,LA

Summary

Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

10
10
years of professional experience

Work History

Team Lead

Tractor Supply Company
11.2019 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify on hands and address discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Assisted in processing and delivering orders within given time frame.
  • Determined quickest and most efficient routes for delivery by using effective planning and organizational skills.

Front End Lead

Party City
10.2021 - 02.2025
  • Monitored cash drawers to verify adequate cash supply.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands, customer preferences, or overstock of product.
  • Updated pricing and signage to complete product displays and educate customers.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, answered customer questions about products and services, and helped locate merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Shift Lead

Murphy USA
08.2020 - 05.2021
  • Completed store opening and closing procedures and balanced tills.
  • Completed physical inventory counts each week.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Overnight Stocker

Walmart
03.2017 - 04.2019
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Maintained proper storage of overstock items, keeping all areas organized and accessible for future use.
  • Processed any out-of-date or damaged product.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Floor Manager

Once Upon A Child
11.2015 - 07.2017
  • Managed store inventory and stock levels to maintain availability of products.
  • Coached employees and trained on methods for handling various aspects of sales and complicated issues.
  • Received incoming merchandise and stored in correct stock locations.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Oversaw warehouse operations and maintained efficiency in fast-paced environment.
  • Assisted in receiving, stocking and distribution of merchandise.

Education

Accounting And Finance

McNeese State University
Lake Charles, LA

Skills

  • Forklift Operation
  • Understanding of retail operations
  • Team Leadership
  • Organizational Skills
  • Inventory Management
  • Overstock Management
  • Customer service
  • Complex Problem-solving
  • Staff training and development

Timeline

Front End Lead

Party City
10.2021 - 02.2025

Shift Lead

Murphy USA
08.2020 - 05.2021

Team Lead

Tractor Supply Company
11.2019 - Current

Overnight Stocker

Walmart
03.2017 - 04.2019

Floor Manager

Once Upon A Child
11.2015 - 07.2017

Accounting And Finance

McNeese State University

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