Kayleigh Relph

• Oversaw the full-cycle debt collection process, employing advanced skip tracing techniques to locate debtors.
• Negotiated payment plans and initiated legal actions, including lawsuits and wage garnishments, to recover outstanding debts.
• Achieved over $25,000 in monthly revenue, consistently exceeding performance expectations by 125%.
• Trained and mentored new staff on best practices, enhancing operational efficiency within the team.

• Delivered exceptional customer service by efficiently managing food deliveries and handling customer inquiries via telephone.
• Supervised financial operations, ensuring accurate transaction processing and daily till reconciliation.
• Maintained a clean and sanitary environment, contributing to a positive dining experience for customers.
• Assisted in food preparation and inventory management, optimizing stock control to reduce waste.

• Managed inventory and stock control to ensure optimal product availability, enhancing customer satisfaction.
• Ran daily store operations, including processing transactions and maintaining cleanliness for a welcoming environment.
• Provided exceptional customer support, facilitating a positive shopping experience through efficient cart retrieval and organization.

• Promoted through various roles from Housekeeper to Night Laundry Attendant, and finally to Front Desk Agent.
• Managed front desk operations, enhancing guest satisfaction through efficient check-in/check-out processes.
• In charge of overnight laundry services, ensuring the cleanliness and readiness of guest rooms and public areas.
• Implemented security patrols, significantly improving safety for guests and hotel property.

• Provided thorough sanitation and deep cleaning of industrial production equipment in a high-temperature environment.
• Ensured compliance with health and safety regulations, contributing to a safer workplace.

• Recieved and processed of large shipments of French fries, including unpacking and consolidating hundreds of individual bags.
• Conducted thorough quality inspections on all products to ensure compliance with company standards for freshness, temperature, and packaging integrity.

• Executed timely deliveries while ensuring exceptional customer support, significantly enhancing customer satisfaction.
• Maintained high cleanliness and sanitation standards in the store, fostering a safe food preparation environment.
• Collaborated with team members to optimize delivery routes, improving efficiency and reducing delivery times.