Kayleigh Rowell
Lansing,MI
Summary
Skilled Environmental Services Lead with substantial experience in overseeing cleaning and maintenance operations within healthcare facilities. Strong ability to direct teams, ensuring adherence to safety protocols and standards of cleanliness. Demonstrated strengths in staff training, resource allocation, and project management. Previous work has led to improved efficiency in environmental services procedures, enhancing patient satisfaction and safety.
Overview
4
4
years of professional experience
Work History
Environmental Services Lead
McLaren Greater Lansing Hospital
Lansing , MI
08.2022 - Current
- Assisted in developing and implementing a comprehensive training program for new Environmental Services staff.
- Implemented safety protocols in accordance with OSHA regulations, ensuring compliance with all applicable laws and regulations.
- Monitored and evaluated the performance of Environmental Services personnel, providing guidance to ensure quality standards were met.
- Maintained cleanliness of patient care areas according to established guidelines, utilizing appropriate cleaning supplies and disinfectants.
- Supervised the daily operations of the Environmental Services team, delegating tasks as necessary to meet departmental goals.
- Trained team members in proper cleaning and sanitizing procedures.
- Followed regulations to maintain proper storage of chemicals.
Wendy’s Crew Member
Wendys Restaurant
Mason, Michigan
06.2020 - 05.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Mason High School
Mason, MI06-2021
Skills
- Troubleshooting abilities
- Interpreting instructions
- Delegating Work Assignments
- Hygiene standards
- Custodial services skills
- Chemical Handling
- Communication Management
- Organization skills
- Leadership skills
Timeline
Environmental Services Lead
McLaren Greater Lansing Hospital
08.2022 - Current
Wendy’s Crew Member
Wendys Restaurant
06.2020 - 05.2022
High School Diploma -
Mason High School