Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayleigh Walker

Wilson,AR

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

11
11
years of professional experience

Work History

Cosmetologist

Self-employeed
Osceola, AR
05.2010 - 01.2020
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Operated cash registers to receive payments from patrons.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Developed a loyal client base through excellent customer service.
  • Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
  • Maintained cleanliness of salon equipment and tools.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Collaborated with other professionals in the beauty industry.
  • Introduced customers to cutting-edge beauty trends and products where applicable.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Assisted customers in selecting appropriate retail products for their needs.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Shaved, trimmed and shaped beards and mustaches.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Responded to customer inquiries by phone, email, and in person.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Bleached, dyed or tinted hair using applicator or brush.
  • Applied makeup for special occasions such as weddings or proms.
  • Updated and maintained customer information records and beauty services provided.
  • Trained new staff members on salon policies and procedures.
  • Engaged with customers by providing friendly conversation during services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed household errands and other essential duties.
  • Managed inventory and supplies to ensure materials were available when needed.

Dental Assistant

Dr. Malcome
Osceola , AR
04.2012 - 07.2013
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Educated patients on proper oral hygiene techniques and habits.
  • Ordered supplies necessary for daily operations of the practice.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Gave patients desensitizing agents to prepare for anesthetic administration.
  • Educated patients on treatment procedures and post-procedure home care.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Exposed diagnostic dental x-rays to analyze teeth condition.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Maintained a neat, clean and organized environment throughout the office.
  • Took digital X-rays of teeth using radiographic equipment.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Updated patient records with new data and treatment information.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Prepared bills and completed insurance forms using system software.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Laid out dental instruments and equipment before procedures.
  • Kept track of treatment information in patient records.
  • Gathered and documented patient medical and dental histories and vital signs.

Cashier

Gunns Super Market
Wilson, AR
03.2009 - 03.2010
  • Stocked shelves with merchandise when needed.
  • Counted and balanced cashier drawers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Scanned items and checked pricing on cash register for accuracy.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered phone calls to assist customers with questions and orders.
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Answered customer questions and provided store information.
  • Discounted purchases by scanning and redeeming coupons.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Offered customers carry-out service at completion of transaction.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

Rivercrest High School
Wilson, AR
05-2008

Bachelor of Science -

Capelle University
Minneapolis, MN

Skills

  • Customer service
  • Client relationship management
  • Quality assurance
  • Data analysis
  • Regulatory compliance
  • Inventory management
  • Sales support
  • Effective communication
  • Problem solving
  • Time management
  • Technical documentation
  • Multitasking Abilities
  • Self motivation
  • Analytical and critical thinking
  • Professionalism
  • Adaptability
  • Goal setting
  • Excellent communication
  • Professional demeanor
  • Active listening

Timeline

Dental Assistant

Dr. Malcome
04.2012 - 07.2013

Cosmetologist

Self-employeed
05.2010 - 01.2020

Cashier

Gunns Super Market
03.2009 - 03.2010

High School Diploma -

Rivercrest High School

Bachelor of Science -

Capelle University

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Kayleigh Walker