Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayleigh Wallace

Duncan ,OK

Summary

I am Kayleigh Wallace. I am 28 Years old and seeking a career that suits me best for my two children and I. I have worked with people for many many years and it is my passion being able to have one on one time with people and help them with whatever anything I can. I am very dedicated and determined with everything I do. I am a quick learner, and have excellent time management skills. I hope you give me a chance, and if you do I look forward to meeting you.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Delivery Driver

Spark Driver
Duncan, OK
11.2023 - Current
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.

Personal Care Assistant

Complete Home Service
Lawton, OK
09.2020 - 10.2023
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Assisted with meal planning to meet nutritional plans.
  • Laundered clothing and bedding to prevent infection.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

Cashier

ASAP Energy Truckstop
Duncan, OK
02.2021 - 12.2022
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

CNA

Elk Crossing
Duncan, OK
07.2018 - 09.2020
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.

Cashier Team Lead

Taco Bueno
Duncan , OK
06.2017 - 07.2018
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Processed payments promptly for customers to exceed productivity standards.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.

Cashier

Fastop 6
Victoria, TX
06.2014 - 06.2017
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Goliad ISD
Goliad Texas
06-2014

Real Estate

TruckstopVanEd
Online

Skills

  • Positive Attitude
  • POS System Operation
  • Adaptability and Dependability
  • Cash Drawer Reconciliation
  • Policy Enforcement
  • Cash Register Operation
  • Team Management
  • Coaching and Mentoring
  • Cash Handling
  • Upselling strategies
  • Money Handling

Certification

  • CNA

Timeline

Delivery Driver

Spark Driver
11.2023 - Current

Cashier

ASAP Energy Truckstop
02.2021 - 12.2022

Personal Care Assistant

Complete Home Service
09.2020 - 10.2023

CNA

Elk Crossing
07.2018 - 09.2020

Cashier Team Lead

Taco Bueno
06.2017 - 07.2018

Cashier

Fastop 6
06.2014 - 06.2017

High School Diploma -

Goliad ISD

Real Estate

TruckstopVanEd

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