Summary
Overview
Work History
Education
Skills
Timeline
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Kayleigh Ward

Richmond,VA

Summary

Professional with significant experience in managing administrative functions and improving operational efficiency. Skilled in team collaboration, strategic planning, and resource management to drive organizational success. Known for adaptability and reliability in dynamic environments. Strong in communication, problem-solving, and leadership, ensuring seamless support and optimal results for all stakeholders.

Overview

5
5
years of professional experience

Work History

Logistics Manager

US Navy
06.2023 - Current
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Administrative Assistant

US Navy
04.2020 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

Associate of Science - General Studies

Columbia College
Columbia, MO
07-2018

Skills

  • Supply chain management
  • Logistics planning
  • Transportation management
  • Logistics analysis
  • Team management
  • Budget planning
  • Purchasing management
  • Customs compliance
  • Customer engagement
  • Administrative support

Timeline

Logistics Manager

US Navy
06.2023 - Current

Administrative Assistant

US Navy
04.2020 - 06.2023

Associate of Science - General Studies

Columbia College

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