Kayleigh Weston
Beaufort,United States
Summary
Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Ascent Residential
03.2023 - 08.2023
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections..
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Administrative Assistant
WinnCompanies
03.2022 - 03.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained databases to track and record customer data.
Administrative Assistant
Fwdg
08.2021 - 03.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationship
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Front Desk Receptionist
Country Inn and Suites By Radisson
10.2020 - 08.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
Administrative Specialist
USMC
08.2015 - 08.2019
- Provided services to employees concerning pay, records management, and emergency data; prepared reports and documents according to Marine Corps regulations, and maintained various computer filings systems; provided information to employees as policies changed; maintained filing system for department; developed important documents and procedures to maintain efficiency in the workplace; processed incoming personnel and agency claims; trained and supervised a team of seven administrative specialist in their daily tasks; aided personnel with pay entitlements and benefits issues.
- Maintained a professional work environment by establishing clear office policies and procedures.
Education
Associate in Arts (AA) in Art -
Technical College of the Lowcountry
Beaufort, SC05.2022
Skills
- Microsoft Office
- Office Management
- Google Suite
- Records Management
- Military Payroll (4 years)
- Customer service (7 years)
- Fair Housing Policies
- Lease Renewals
- Customer Service
- Cash Handling
- Administrative Support
- Creative Problem-Solving
Military Service
United States Marine Corps, United States, SGT, 08/01/15, 08/01/19
Timeline
Leasing Consultant
Ascent Residential
03.2023 - 08.2023
Administrative Assistant
WinnCompanies
03.2022 - 03.2023
Administrative Assistant
Fwdg
08.2021 - 03.2022
Front Desk Receptionist
Country Inn and Suites By Radisson
10.2020 - 08.2021
Administrative Specialist
USMC
08.2015 - 08.2019
Associate in Arts (AA) in Art -
Technical College of the Lowcountry
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