Kayleigh Wood
Moundsville,WV
Summary
Accomplished Direct Support Professional and Supervisor with a proven track record at SEVITA and Wheeling Park Commission, enhancing client well-being and team productivity through expert care plan assessment and effective leadership. Skilled in medication administration and staff collaboration, significantly improved client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
SEVITA
05.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
Supervisor
Wheeling Park Commission
08.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
Diploma -
Insight School of Ohio
Columbus, OH05.2017
Skills
Behavioral Management
Direct Patient Care
Care plan assessment
Progress documentation
Medication Administration
Patient care
First aid and safety
Light cleaning
Staff collaboration
Wound care maintenance
Indirect Patient Care
Patient Assessments
State regulations knowledge
Timeline
Direct Support Professional
SEVITA
05.2023 - Current
Supervisor
Wheeling Park Commission
08.2021 - Current
Diploma -
Insight School of Ohio