Kaylen Ault
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
6
6
years of professional experience
Work History
Property Manager
Beztak
11.2022 - Current
- Third party asset management
- Skilled in resident retention and increasing occupancy
- Fair Housing
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Yardi, Knock, Updater, Radix, Happy Co, Microsoft
- Complete market survey, month end, MMR, Variance and all other reports
- Manager in training program- 9 month program. Graduated May 2024
- Communicate with and attend court proceedings with company attorney
- Maintain lease expirations
- Correspond and schedule with vendors
- Invoice Processing/ Account Management
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Experienced in lender and insurance inspections
- Skilled with ownership correspondence
- Budgeting and forecasting
- Recipient of E3 award for Leasing Associate
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
Leasing Consultant
C&W The Landings
02.2021 - 11.2022
- Clean all apartments, office, and fitness center
- Follow FairHousing Regulations
- Assist maintenance and the property manager with anything they may need
- Complete market surveys and all other reports
- Assist Property manager with completing income breakdown and deposits
- Gather all paperwork and information for evictions
- Preform and complete inspections
- Collect & post rent payments and other income
- Create and maintain legal notices for current and previous tenants
- Maintain renter's insurance
- Plan and host all resident events
- Communicate with all residents, applicants, and vendors to insure all move ins and daily objectives go smoothly.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assist property manager will their daily duties and maintaining supply orders
- Filing and account management
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Marketing all available apartments
Leasing Consultant
Chenal Lakes
09.2020 - 02.2021
- Filing and account management
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Hosting events
- Answering phones and emails
- Responding to leads
- Insuring all current and future residents are cared for
- Following Fair Housing guidelines
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Sales Associate-Manager
Russell Cellular
10.2019 - 05.2020
- Responsible for online, in person, and phone sales
- Customer operation training of devices
- Account management
- Maintaining inventory
- Setting up displays
- Training of new hires
- Staff scheduling
- Fill in for manager during new management transition
- Balancing daily income and making bank deposits
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School -
Hector High School
Hector, AR05.2019
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Arkansas Tech University
Russellville, ARSkills
- Property Management Software (Yardi, Knock, Happy Co, etc)
- Property management
- Payment collection
- Fair Housing
- Customer service-focused
- Property inspections
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Eviction procedures
- Maintenance scheduling
- Occupancy management
Accomplishments
- Oversaw multiple residential family properties totaling over 380 individual units.
- Increased occupancy rates from 87% to 99% in 2 months.
- Demonstrated skill and career growth by being promoted 4 times in 3 years.
Awards
Beztak E3 Award- Leasing Associate
Timeline
Property Manager
Beztak
11.2022 - Current
Leasing Consultant
C&W The Landings
02.2021 - 11.2022
Leasing Consultant
Chenal Lakes
09.2020 - 02.2021
Sales Associate-Manager
Russell Cellular
10.2019 - 05.2020
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Arkansas Tech University
High School -
Hector High School
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