Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Flying Ace Express Car Wash
Englewood, OH
01.2023 - 04.2024
Maintained a positive work environment that promoted collaboration between team members.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Maintained positive working relationship with fellow staff and management.
Cashier
Dicks Sporing Goods
Huber Heights, OH
07.2022 - 12.2022
Maximized sales potential by providing outstanding customer service and effectively promoting loyalty programs.
Managed the processing of merchandise returns and exchanges, ensuring compliance with store policies.
Resolved customer complaints professionally in accordance with company policy.
Performed other duties as assigned by management.
Developed and implemented customer service standards to ensure quality customer service.