Collaborative leader dedicated to enhancing team performance and fostering a positive work culture. Proven strengths in employee training, conflict resolution, and relationship building with diverse stakeholders in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Golf Course Groundskeeper
Vail Resorts Inc
Dillon
05.2022 - Current
Performed daily maintenance of golf course grounds, including mowing, weeding, watering and fertilizing.
Operated equipment such as tractors, mowers and utility vehicles to perform various tasks on the golf course grounds.
Maintained golf course greens and fairways by aerifying, verticutting and topdressing.
Assisted in irrigation system maintenance to ensure optimal water distribution.
Prepared golf courses daily by changing cups, placing flags, and emptying trash bins. by changing cups, putting out flags and emptying trash.
lift operations supervisor
Vail Resorts Inc
Dillon
01.2024 - 2026
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Coordinated scheduling and staffing to optimize resource allocation across departments.
Trained staff on safety protocols and operational procedures for efficient workflow.
Facilitated communication between departments to enhance collaboration and support.
Assisted in developing training materials for new hires in service excellence standards.
Conducted structured interviews to assess candidate qualifications and fit.
Resolved team conflicts promptly to maintain a positive work environment.
Lift Operations Lead
Vail Resorts Inc
Dillon
11.2023 - 01.2024
Minimized risk during lift operations by adhering to safety protocols.
Trained new operators on lift safety and operational procedures.
Delegated snow work tasks across lift stations to ensure timely operations during peak snowfall.
Managed team breaks and lunches to maintain workflow and service standards.
Resolved conflicts with team members and guests to uphold a welcoming atmosphere.
Enforced company policies and procedures consistently.
Lift Operator
Vail Resorts Inc
Dillon
10.2022 - 04.2023
Conducted pre-shift inspections to ensure lift safety and functionality.
Monitored load and unload ramps, organizing lift stations to ensure smooth operations and rider safety.
Maintained knowledge of rules, procedures and policies regarding operating and riding lifts.
Ensured that all riders followed safety guidelines during the ride.
Identified unsafe behavior among riders and promptly addressed it to maintain a safe environment. among riders, warned them appropriately, and if necessary barred them from using the lift again until they had received further instruction in ski etiquette.
Assisted in emergency situations by providing immediate support and guidance to individuals in distress. in a calm and helpful way.
Completed regular snow clearing duties around the base area.
Parking Attendant Manager/Maintenance Worker
Xanterra Parks & Resorts At Mount Rushmore
Keystone
05.2021 - 10.2022
Managed traffic control and parking to ensure smooth vehicle flow in assigned area.
Answered general questions about parking fees, facilities and directions.
Developed onboarding program to train new employees and provide essential documentation.
Monitored daily activities and mentored team members to enhance overall performance.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Completed prompt snow removal process during and after weather events.
Maintained assigned vehicles and equipment in professional working conditions.
Transported snow to designated locations for disposal.
Door Sales Representative
Infinity Home Solutions
Plano
09.2019 - 10.2020
Explained and promoted fiber-optic internet, Solar panels, and Home security value to
drive sales
Consulted with clients after sales or contract signings to resolve problems and provide
ongoing support
Developed sales strategy to achieve established quotas
Calculated sales prices and total purchases, and processed cash or credit
transactions
Maintained knowledge of current sales and promotions, return and exchange policies,
and security practices
Consulted with clients after sales or contract signings to resolve problems and provideongoing support
Maintained knowledge of current sales and promotions, return and exchange policies,and security practices
Administered training programs for new and existing sales team members.
Kennel Technician
Double Oak Veterinary Medical Center, Double
10.2018 - 09.2019
Monitored animals' behavior in kennel to identify any potential issues. and managed interactions to control risk of behavioral problems
and harm
Maintained cleanliness of kennel areas to provide a safe environment for animals. and play yards clean, organized, and free of safety hazards to protect animals
Kept kennel areas and play yards clean, organized, and free of safety hazards to
protect animals
Followed customer specifications and nutritional guidelines to ensure optimal feeding for animals